Manitoba Hydro

SUPPORT SPECIALIST

LocationWinnipeg, MB

About This Job


SUPPORT SPECIALIST


WINNIPEG, MB

Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!


Great Benefits

Competitive salary and benefits package.
Defined-benefit pension plan.
Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life


and community.

Flex-time and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on

nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and

exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,

commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace.

We are looking for a Support Specialist to join our team. Under the general direction of the Infrastructure Lead, you will be

responsible for Network Administration duties related to the support of the Manitoba Hydro corporate network. This includes

evaluating new networking technologies and assessing the impact on the corporate network of implementing these technologies.

You will also be responsible for normal day-to-day administration tasks, including installation and maintenance of switching

infrastructure, firewalls, network load balancers, and wireless technologies. Duties also include participation in project work, as well

as providing technical support to internal Manitoba Hydro customers and end-user support.


Responsibilities:

Provide technical designs for network connectivity to Manitoba Hydro endpoints, data centers, on-premises, and in the cloud.

Act as the SME for networking on large enterprise projects.
Evaluate, design, implement, and maintain emerging networking technologies, such as SD WAN, ExpressRoute, and Azure


cloud networking.

Design, implement, and maintain system health monitoring technologies.
Design, implement, and maintain Cisco wireless infrastructure.
Install and troubleshoot Cisco switching, routing, and wireless technologies.
Plan and execute hardware and software upgrades to ensure technical currency.
Work with end-users to diagnose remote connectivity issues.
Maintain accurate inventory of networking equipment and software.
Participate in the procurement of hardware/software.
Identify, monitor, and maintain the security of the network.
Perform and analyze network packet captures.
Work with end-users and other technical groups to resolve system problems when necessary.
Mentor and assist junior staff members.
Keep abreast and assess new trends in the IT industry.
Work overtime as directed and participate in an on-call rotation on a 24/7 basis.
Maintain a high level of communication with other technical groups in the enterprise.


Qualifications:

A four-year degree in Computer Science or Computer Engineering from a university of recognized standing, plus a minimum

of five years of related IT support experience, of which at least two years must be supporting Cisco networking products.

OR

A two-year diploma in Computer Programming Technology from an institute of recognized standing, plus a minimum of seven

years of related IT support experience, of which at least two years must be supporting Cisco networking products.

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY


Reference Code: CO57046029-01

Demonstrated ability in the implementation, maintenance, problem detection, and resolution in the following areas:

Networking hardware, including access, distribution, and core switch technologies
Firewalls
Wireless technologies
Azure/AWS Cloud Networking
VPN Configuration
Performance monitoring
Experience with data centre infrastructure (cooling, racking, UPS)

Capable of performance analysis at the network level.
Familiar with Windows, Linux, and Solaris operating systems.
Excellent analytical and problem-solving skills.
Excellent interpersonal, oral, and written communication skills.
Demonstrated ability to work in a team environment with the primary focus being customer service.
Demonstrated commitment to keep up to date with current technology.
Prepared to come in to work at any time during a 24-hour period to ensure system reliability.
Prepared to be on-call on a rotational basis.
Must obtain and maintain a current Personnel Risk Assessment and a "Clear" security rating in accordance with Manitoba


Hydro policy P513.

Critical Infrastructure Protection (CIP) Training is required and must be completed prior to transfer date and renewed annually.


Salary Range

Starting salary will be commensurate with qualifications and experience. The range for the classification is $41.98-$57.92 Hourly,

$80,437.76-$110,992.96 Annually.


Apply Now!

Visit www.hydro.mb.ca/careers to learn more about this position and to apply online.

The deadline for applications is JUNE 10, 2025.

We thank you for your interest and will contact you if you are selected for an interview.

This document is available in accessible formats upon request. Please let us know if you require any accommodations

during the recruitment process.

Similar Jobs

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
28 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Job TypeFull-time
 
Dallas, Texas
19 days ago
company-logo

Accounts Payable Clerk

Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
30 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
21 days ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
2 months ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
23 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
16 days ago
PS

Screen Printing Operator

Providence screen printing
Job TypePart-time
Salary
$39520 - $41600
East Providence, RI
28 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
5 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
22 days ago
company-logo

Lease Records Administrator

WEM Operating
Job TypeFull-time
 
Provo, Utah
about 2 months ago
company-logo

Manufacturing Technician Core Finishing 2nd Shift

Siemens Energy
Job TypeFull-time
 
Gibsonton, FL
29 days ago
company-logo

Senior Division Order Analyst

Formentera
Job TypeFull-time
Salary
$110000 - $130000
Austin, Texas
about 1 year ago