Supplier Support Specialist

Requisition: 82252

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 77,200 - $ 122,200

Work Location Category: Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

The Third Party Supplier Support (TPSS) process is responsible for the day to day management of third party suppliers in accordance with applicable regulatory requirements. Supplier Support Specialist supports the TPSS process by offering expert technical and analytical solutions to address various issues faced by Third Party Suppliers/ Energy Consultants. This includes providing support in areas such as billing, process inquiries, managing data need, gas delivery requirements, capacity obligations, electronic data interchange and other business issues.

Job Responsibilities

Responsible for providing technical and analytical solutions to address issues that Third Party Suppliers/ Energy Consultants are encountering. Offer assistance to suppliers addressing their business needs involving billing, process inquiries, data needs, gas delivery requirements, capacity obligations, electronic data interchange, and other related concerns. Provide superior client support while keeping relationship building as a focus. Manage all aspects of electronic interchange testing/certification with suppliers, and coordinate supplier certification with the Contract Administration group within Energy Supply Acquistion & Operations. Understand the needs of retail settlement while being the liaison to Third Party Suppliers if issues arise. Coordinate amongst key internal & external stakeholders (EDI vendor, Billing, Business Customer Solutions, IT, and others) to monitor and resolve customer system and EDI irregularities with regards to enrollments, historical usage, daily contract quantities, billing, metering and capacity obligations that impact the customer choice processes. Must be professional, self-motivated, results oriented with strong team and relationship building skills. As an employee of PSE&G, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and your regular work schedule. You may also be required to work in an alternate location.

Job Specific Qualifications

Requirement:

DESIRED:

Minimum Years of Experience

5 years of experience

Certifications

None Noted

Disclaimer

Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a need for specific authorization, due to the time it takes to obtain authorization from the government, we will likely not be able to further proceed with an offer.

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

As an employee of PSEG, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site is strictly for candidates who are not currently PSEG employees, except for PSEG employees who do not have company email addresses.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

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