•Providence, Rhode Island
Job Description
Company Summary Statement
Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview
As a Supervisor of Substation Operations you are responsible for the daily supervision and organization of 5-15 assigned field staff to accomplish job tasks effectively, efficiently, and safely in line with departmental and Rhode Island Energy requirements. At the higher levels this role will translate functional policy by designing procedures that drive greater efficiencies and performance within their own team and for RI Energy. Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
Responsibilities
Essential Functions
•Manage HR aspects of team including matters related to sickness, discipline and poor standards of work in order to ensure that work is carried out efficiently and effectively.
•Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with RI Energy safety policies and processes.
•Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure Rhode Island Energy deliver against service level agreements.
•Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required.
•Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
•Monitor and assess team working practices to ensure they are compliant with regulations relating to their area.
•Performs other duties as assigned
•Complies with all policies and standards
Qualifications
Education
High school Dipoloma or equivalent and 5 years of electrical or mechanical operations and maintenance or an equivalent combination of education and experience on a year for year basis.
Experience
•Technically proficient within subject matter with experience of leading a team involved in transactional operational services.
•Must have a good working knowledge of tools and systems within designated area.
•Possesses working knowledge of electrical equipment such as transformers, circuit breakers, switches, instrument transformers, metering equipment, voltage regulation and power quality, OSHA standards, Rhode Island Energy safety rules, Electric Operating Procedures, and best practice work methods.
•RIE safety rules, EOPs, and best practice work methods.
•Ability to work off-hours and on-call rotations sometimes requiring travel outside the division for emergency assignments.
•Must qualify for Authorized Persons List to coordinate and initiate switching activities within the team.
•Ability to accurately interpret maps, specification sheets, prints, schematics, diagrams and instructions information to construct, maintain and troubleshoot effectively.
•Possess valid driver's license with safe driving record.