Supervisor, Infrastructure & Cloud Service

Requisition ID # 167193

Job Category: Information Technology

Job Level: Supervisor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: San Jose; Salinas

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Facilitates PG&E's business vision by improving service quality, increasing capabilities through the developmentdeployment of infrastructure and core business productivity application functionality, implementing new technology, reducing costs, increasing productivity, and facilitating organizational and business effectiveness through enabling technologies. Provides leadership for those involved in the development, design, testing, implementation, maintenance, support, and operations of PG&E's systems infrastructure.

This position is hybrid, working from your remote office and your assigned work location 3 days per week, or more, based on business need. The assigned work location will be within the PG&E Service Territory.

PG&E is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location.

The decision will be made on a case-by-case basis related to these factors.

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.

Bay Area: $132,000 - 196,900

Job Responsibilities

- Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance.

- Communicates and champions the infrastructure requirements necessary to execute the IT portfolio.

- Continuous monitoring of emerging tools and technologies to assure the most appropriate technology is being proposed and deployed.

- Develops and manage to a set of meaningful metrics to demonstrate the efficiency and effectiveness of the team on a monthly, quarterly and yearly basis.

- Develops relationship across IT, with the goal of growing meaningful relationships that will facilitate collaborations and communications.

- Drives and contributes to the continuous improvement of Infrastructure components, monitoring and processes.

- Ensures appropriate resources are assigned to each project/program.

- Ensures compliance to Standards/regulations and governance processes.

- Establishes Development Plans for staff.

- Highly collaborative, able to work cross-functionally; possessing the ability to forge relationships and partner effectively.

- Manages employees, contractors and vendors for the efficient delivery of services.

- Monitors program results against technical specifications.

- Provides performance feedback and guidance to staff.

- Typically responsible for a staff of technical resources consisting of professionals, Support and/or union positions.

- Available to support company IT infrastructure operations nights or weekends during events and emergency incidents.

Qualifications

Minimum:

- Bachelors Degree in Computer Science or job-related discipline or equivalent experience

- Experience in project management, IT-Information Technology, 3 years

Desired:

- Masters Degree in job-related discipline or equivalent experience

- Utility industry experience, regulated

- LSS-Lean Six Sigma Certification

- PMI-Project Management Institute PMP-Project Management Professional certification

- ITIL-Information Technology Infrastructure Library Practitioner certification

- ITIL-Information Technology Infrastructure Library Manager certification

- Experience managing bargaining unit employees

- IT infrastructure field construction and operations experience