Memphis Light, Gas and Water Division

Supervisor, Assessment and Development

LocationMemphis, TN
Job TypeFull-time
Salary$91,062-$113,817

About This Job


Supervisor, Assessment and Development - (250000FM)


Description

The Supervisor, Assessment and Development will oversee the delivery of

technical and leadership assessment, development and retraining programs and

administration of new personnel onboarding activities. ESSENTIAL DUTIES: The

supervisor will support the talent cycle, overseeing strategic sourcing pathways

(e.g., community and school talent pipelines), alignment of performance

competencies with development activities, facilitation and development of high

quality and engaging training materials, selection/promotional testing for

bargaining unit jobs, use of instructional design to create digital learning,

administration of climate assessment and ongoing needs assessment to ensure

that training needs align with the strategic goals of the organization. The

supervisor will also administer a tuition reimbursement program which includes

reviewing and approving employees' requests for educational assistance. In the

role of supervisor, the candidate will schedule, assign and coordinate the work of

employees; provide information and instructions; and resolve problems.

Responsible for overall area operations including data security, and the co-op/

student employment program which entails recruiting, interviewing/counseling

students and records maintenance. In conjunction with the manager and senior

leadership, will monitor and measure all KPIs related to training, such as

progression of employee skills and competencies, effectiveness of training

programs, and completion of assigned training. In conjunction with the manager,

will prepare various reports and records such as area budget, performance

appraisals and monthly/quarterly project/activity reports; serve as departmental

liaison with various departments with major impact, cross functions, integration

and supplier resources. will also research/recommend changes in present

departmental operations, and departmental training policies and/or methods.

Stay current with industry trends in leadership, managerial, and professional

development learning programs, integrating new modalities such as social

learning and mobile delivery. Operate a company vehicle as needed and utilize

computer hardware equipment and software applications. Perform other duties

JOB DESCRIPTION | SUPERVISOR, ASSESSMENT AND DEVELOPMENT - PG917 May 2, 2025


Qualifications

A valid driver's license from state of residence is required.

Must successfully complete Lopez Assessment Certification.

EDUCATION master’s degree in behavioral science, master’s degree in corporate training, or

Master’s degree in organizational behavior or related area is preferred. 10 years

of experience and related bachelor’s degree may be substituted for Master's

degree requirement for qualified candidates.

EXPERIENCE 3 years’ experience developing corporate training and/or leadership

development, 4 years of experience in a corporate and/or HR setting, 2 years of

leadership experience, 2 years of experience in a high reliability organization

(HRO) environment. Proficiency in tools such as PowerPoint, Excel, and Word,

e-learning platforms, Zoom/MS Teams, Canva, Articulate, Oracle or other HRM

software is required.

ADDITIONAL INFORMATION Must successfully complete Supervisor Assessment Center within 90 days of

hire. Must successfully complete NIMS Training within 1 year of entering job.

Must have experience in a training role (corporate training preferred) knowledge

of adult learning theory and training techniques, LMS and e-learning platforms,

ability to analyze data and generate comprehensive reports, excellent

interpersonal and communication skills, passion for teaching and developing

talent, ability to work independently and as team, time management and

organizational skills. of Physical Demands: Requires sedentary work involving

standing or walking for brief periods, exerting up to 10 pounds of force on a

regular basis; and some dexterity in operating office equipment. Works inside

and outside under good conditions.

THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE

SUPPLEMENTED AS NECESSARY.


Primary Location: USA-TN-Memphis

Work Locations: TC01 Joyce M Blackmon Training Center 4949 Raleigh LaGrange Road Memphis 38128-6016


Job: Human Resources


Organization: 0400710 Assessment Development

Job Posting: May 19, 2025, 5:49:25 PM


Minimum Salary: 91,062.40


Midpoint Salary: 113817.60

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