Freedom Forever

Sr. Service Technician

LocationHouston, TX
Job TypeFull-time

About This Job


Description


Competitive pay + benefits

We Also Offer An Extensive Benefits Package Which Includes

Medical Insurance
Dental Insurance
Vision Care Insurance
401K
Medical Reimbursement Accounts (HSA & FSA)
Employee Assistance Program
Employee Discounts
$50k Life Insurance covered 100% by Freedom Forever
Paid Time-Off

Freedom Forever is currently hiring a Senior Service Technician for our Houston Office!

Do you have experience in residential solar installs and looking for a home where you can grow? If you have a passion for Solar, Renewable Energy, Natural Resources, and Sustainability, come and apply with us!


Position Summary

The Senior Service Technician will report to the Regional Service Manager and is responsible for completing service calls as dispatched, successfully executing main panel upgrades, providing diagnostic, troubleshooting for solar panel systems and electrical, preventive and corrective maintenance services to Freedom Forever's installed Residential systems. The Sr. Service Technician is responsible for providing the technical expertise to safely plan and perform main panel upgrades for residential solar projects. This position will work independently performing electrical work related to solar installations.


ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Safely plan and complete Main Panel Upgrades (MPU)
Ensure that the work is performed in a professional and workmanlike manner to conform to existing national and local building codes
Diagnose and troubleshoot system components to resolve electrical issues
Ensure work performed is of good workmanship and compliant with current NEC and local codes
Work with the branch team and homeowners to fulfill any necessary system repairs to support main panel upgrades and electrical tie-ins.
Interface with branch leadership to ensure compliance with electrician / labor ratios and continuing education requirements
Follow OSHA, NEC, AHJ and Utility requirements
Document work by taking pictures and completing work orders
Responsible for the preventative and corrective maintenance of Photovoltaic (PV) inverters, string boxes and solar panels and other components
Assist in the commissioning of the solar array and monitoring systems during project installation when needed
Ensure that PV systems are setup correctly
Perform service maintenance and repairs as needed
Install hardware, PV modules, inverters and monitoring equipment
Perform commissioning of inverters and inspection of solar panels
Mechanical/structural mounting of racking, modules and electrical equipment
Respond to corrective maintenance cases on PV inverters, string boxes and solar panels. This includes troubleshooting, testing, and repairing activities
Electrical wiring of solar array/system (AC and DC)
Perform voltage testing using appropriate PPE and procedures
Prepare reports, if needed to comply with deliverables in O&M contracts
Help in all areas of preventative and corrective maintenance as directed by manager with minimal supervision
Attend mandatory training sessions on new products, installation methodology, maintenance, and safety
Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies, and procedures
Maintains adherence to Company policies, environmental health and safety policies, and good housekeeping practices. Identifies gaps in safety standards as well as safety risks in the environment and provides recommendations to higher-level technical staff and management
Complete RMA’s and log project documentation
May perform required travel for extended periods at a time
Other duties as assigned


Qualification Requirements


Education & Certifications:

High school diploma or general education degree (GED)


Experience

 1+ years of experience with roof racking and solar installation, preferred but not required.
Minimum 3 years of electrical installation and repair experience


Knowledge, Skills & Abilities

Must understand NEC (National Electrical Codes) that relate to PV installations
Must have a minimum licensing requirement to legally perform the job descriptions in each market
Must have working knowledge and experience replacing residential electrical services and distribution panels
Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations
Ability to repair all types of Roofs as well as Ground Mounts; ability to add or remove panels on solar systems; able to identify/isolate roof leaks; able to read and understand electrical plans and field layouts
Ability to understand or have experience in Electrical Panels including Sub Panels (MBD derate, conduit bending, relocating circuits, etc.)
Ability to understand or have experience in Monitoring equipment (Cat5, Zigbee, Router, Range Extender and ETC )
Ability to understand or have experience with all AHJ guidelines within the region
Ability to understand or have experience with all types of Solar Equipment (Enphase, Solaredge, Sunpower and ETC ), battery backup systems (Enphase, LG, and ETC ), and Standalone Metering equipment (CT for production and consumption)
Experience in Electrical troubleshooting (Power outage, shorts, faults, and ETC ), which includes the ability to troubleshoot an inverter that is reporting production loss
Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems
Experience in PV Component performance and HALT testing
Good motivation with an attention to productivity, detail, and safety
Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
Excellent written and verbal communication skills, as well as excellent customer service skills
Ability to work well with others in a collaborative team environment
Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
Well skilled with power and hand tools as well as showing others how to safely use them
Maintain a clean and safe working environment
Must have a valid state driver's license and a clean driving record


Physical Demands And Abilities

Use their hands to handle, control, or feel objects, tools, or controls
Stand for long periods of time
Walk or run for long periods of time
Climb ladders, scaffolds, or poles
Kneel, stoop, crouch, or crawl
Bend, stretch, twist, or reach out
Repeat the same movements
Able to with heights and in confined areas
See details of objects that are less than a few feet away
Determine the distance between objects
Use fingers to grasp, move, or assemble very small objects
Make quick, precise adjustments to machine controls
Hold the arm and hand in one position or hold the hand steady while moving the arm
Use one or two hands to grasp, move, or assemble objects
Understand the speech of another person
Use muscles to lift, push, pull, or carry heavy objects
See differences between colors, shades, and brightness
Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
Use stomach and lower back muscles to support the body for long periods without getting tired
Keep or regain the body's balance or stay upright when in an unstable position
React quickly using hands, fingers, or feet
While looking forward, see objects or movements that are off to the side
Lift 50+ pounds

TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)

If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene.


Not a remote position

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