Description
Competitive pay + benefits
We Also Offer An Extensive Benefits Package Which Includes
•Medical Reimbursement Accounts (HSA & FSA)
•Employee Assistance Program
•$50k Life Insurance covered 100% by Freedom Forever
Freedom Forever is currently hiring a Senior Service Technician for our Houston Office!
Do you have experience in residential solar installs and looking for a home where you can grow? If you have a passion for Solar, Renewable Energy, Natural Resources, and Sustainability, come and apply with us!
Position Summary
The Senior Service Technician will report to the Regional Service Manager and is responsible for completing service calls as dispatched, successfully executing main panel upgrades, providing diagnostic, troubleshooting for solar panel systems and electrical, preventive and corrective maintenance services to Freedom Forever's installed Residential systems. The Sr. Service Technician is responsible for providing the technical expertise to safely plan and perform main panel upgrades for residential solar projects. This position will work independently performing electrical work related to solar installations.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
•Safely plan and complete Main Panel Upgrades (MPU)
•Ensure that the work is performed in a professional and workmanlike manner to conform to existing national and local building codes
•Diagnose and troubleshoot system components to resolve electrical issues
•Ensure work performed is of good workmanship and compliant with current NEC and local codes
•Work with the branch team and homeowners to fulfill any necessary system repairs to support main panel upgrades and electrical tie-ins.
•Interface with branch leadership to ensure compliance with electrician / labor ratios and continuing education requirements
•Follow OSHA, NEC, AHJ and Utility requirements
•Document work by taking pictures and completing work orders
•Responsible for the preventative and corrective maintenance of Photovoltaic (PV) inverters, string boxes and solar panels and other components
•Assist in the commissioning of the solar array and monitoring systems during project installation when needed
•Ensure that PV systems are setup correctly
•Perform service maintenance and repairs as needed
•Install hardware, PV modules, inverters and monitoring equipment
•Perform commissioning of inverters and inspection of solar panels
•Mechanical/structural mounting of racking, modules and electrical equipment
•Respond to corrective maintenance cases on PV inverters, string boxes and solar panels. This includes troubleshooting, testing, and repairing activities
•Electrical wiring of solar array/system (AC and DC)
•Perform voltage testing using appropriate PPE and procedures
•Prepare reports, if needed to comply with deliverables in O&M contracts
•Help in all areas of preventative and corrective maintenance as directed by manager with minimal supervision
•Attend mandatory training sessions on new products, installation methodology, maintenance, and safety
•Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies, and procedures
•Maintains adherence to Company policies, environmental health and safety policies, and good housekeeping practices. Identifies gaps in safety standards as well as safety risks in the environment and provides recommendations to higher-level technical staff and management
•Complete RMA’s and log project documentation
•May perform required travel for extended periods at a time
•Other duties as assigned
Qualification Requirements
Education & Certifications:
•High school diploma or general education degree (GED)
Experience
• 1+ years of experience with roof racking and solar installation, preferred but not required.
•Minimum 3 years of electrical installation and repair experience
Knowledge, Skills & Abilities
•Must understand NEC (National Electrical Codes) that relate to PV installations
•Must have a minimum licensing requirement to legally perform the job descriptions in each market
•Must have working knowledge and experience replacing residential electrical services and distribution panels
•Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations
•Ability to repair all types of Roofs as well as Ground Mounts; ability to add or remove panels on solar systems; able to identify/isolate roof leaks; able to read and understand electrical plans and field layouts
•Ability to understand or have experience in Electrical Panels including Sub Panels (MBD derate, conduit bending, relocating circuits, etc.)
•Ability to understand or have experience in Monitoring equipment (Cat5, Zigbee, Router, Range Extender and ETC )
•Ability to understand or have experience with all AHJ guidelines within the region
•Ability to understand or have experience with all types of Solar Equipment (Enphase, Solaredge, Sunpower and ETC ), battery backup systems (Enphase, LG, and ETC ), and Standalone Metering equipment (CT for production and consumption)
•Experience in Electrical troubleshooting (Power outage, shorts, faults, and ETC ), which includes the ability to troubleshoot an inverter that is reporting production loss
•Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems
•Experience in PV Component performance and HALT testing
•Good motivation with an attention to productivity, detail, and safety
•Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
•Excellent written and verbal communication skills, as well as excellent customer service skills
•Ability to work well with others in a collaborative team environment
•Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
•Well skilled with power and hand tools as well as showing others how to safely use them
•Maintain a clean and safe working environment
•Must have a valid state driver's license and a clean driving record
Physical Demands And Abilities
•Use their hands to handle, control, or feel objects, tools, or controls
•Stand for long periods of time
•Walk or run for long periods of time
•Climb ladders, scaffolds, or poles
•Kneel, stoop, crouch, or crawl
•Bend, stretch, twist, or reach out
•Repeat the same movements
•Able to with heights and in confined areas
•See details of objects that are less than a few feet away
•Determine the distance between objects
•Use fingers to grasp, move, or assemble very small objects
•Make quick, precise adjustments to machine controls
•Hold the arm and hand in one position or hold the hand steady while moving the arm
•Use one or two hands to grasp, move, or assemble objects
•Understand the speech of another person
•Use muscles to lift, push, pull, or carry heavy objects
•See differences between colors, shades, and brightness
•Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
•Use stomach and lower back muscles to support the body for long periods without getting tired
•Keep or regain the body's balance or stay upright when in an unstable position
•React quickly using hands, fingers, or feet
•While looking forward, see objects or movements that are off to the side
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.)
If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene.
Not a remote position