Sr. Field Quality Technician

Job Summary:

Melink Solar is a leading commercial solar EPC (Engineering, Procurement, and Construction) companyspecializing in designing and building solar arrays. We are seeking a highly skilled and autonomous Senior Field Service Technician to take a lead role in Quality Assurance and Control and assist in the operation, maintenance, and performance optimization of our C&I and DG portfolio. As the on-site technical expert, you will be responsible for conducting detailed QAQC inspections and when necessary, advanced troubleshooting, commissioning support, and ensuring the highest levels of safety. You will be a key representative of Melink Solar, interfacing directly with clients, subcontractors, and asset managers to guarantee the long-term success of our projects.

Key Responsibilities:

Quality Assurance & Control

- Conduct field inspections and audits to verify compliance with engineering designs, specifications, and safety standards.

- Provide feedback on QAQC checklists and protocols for installation, commissioning, and maintenance activities.

- Document and report non-conformances, and collaborate with project teams to implement corrective actions

- Support continuous improvement initiatives by identifying recuring issues and recommending process enhancements.

- Ensure all work meets NEC, IEEE, ANSI, Melink quality standards and tech specs, along with our customers.

- Assist in training field staff and subcontracts on QAQC procedures and expectations.

- Support Engineering and Project Execution teams in reviewing vendor documentation such as drawings and test reports.

- Support system commissioning and Site Acceptance Testing.

Technical Operations & Maintenance

- Lead and perform advanced diagnostics, troubleshooting, and repair on DC systems (up to 1500V) and low/medium/high voltage AC power systems.

- Execute preventive and corrective maintenance on all major plant assets, including inverters, trackers, transformers, switchgear, and SCADA systems.

- Identify, document, and resolve equipment failures and system underperformance issues using advanced diagnostic tools (IV curve tracers, thermal cameras, power quality analyzers, etc.).

- Support retrofit/upgrade projects on existing systems post.

- Work directly with OEMs to troubleshoot and maintain system operation.

- Maintain onsite and remote communication networks. Troubleshoot networking issues on fiber, ethernet, modbus, rs485, etc.

- Perform Root Cause Analysis of failures and develop corrective action plans.

Site Leadership & Client Relations

- Serve as the primary on-site point of contact, professionally representing Melink Solar to clients, asset owners, equipment manufacturers, and subcontractors.

- Preset, support, and lead by example with a safety-first and quality-oriented culture on every job site.

- Mentor and guide other technicians or subcontractors as needed. (This is a key "senior" duty)

Administration & Reporting

- Diligently utilize the Computerized Maintenance Management System (CMMS) to document all work, manage work orders, and track asset history.

- Support ordering, inventory, and logistics of spare parts for assigned sites.

- Support tracking costs and provide data to support financial reporting.

Safety & Compliance

- Champion a culture of safety, ensuring all work is performed in strict accordance with Melink Solar policy, OSHA, and NFPA 70E standards.

- Fill out Job Hazard Analyses (JHAs) before work begins.

- Follow Lock-Out-Tag-Out (LOTO) procedures for all electrical and mechanical work.

Required Skills & Qualifications:

Technical Skills & Knowledge

- 4+ years of hands-on experience in the troubleshooting, maintenance, and repair of Commercial & Industrial (C&I) or Utility-Scale solar PV systems is required. Experience indirectly related will still be evaluated.

- In-depth understanding of electrical schematics, one-line diagrams, and construction drawings.

- Advanced understanding and troubleshooting capability for SCADA, DAS, and plant communication systems.

- Proficiency with advanced electrical testing equipment (e.g., megohmmeters, IV Curve Tracers, thermal cameras, oscilloscopes).

- Familiarity with ANSI/NETA/MTS testing procedures.

- Experience with commissioning and maintenance of battery storage systems (BESS) and their associated management systems (BMS).

- Experience conducting QAQC inspections and audits in solar or electrical construction environments.

- Familiarity with ISO 9001 standards and quality management systems

- Ability to interpret and enforce quality specifications and standards

Professional Attributes

- Strong work ethic, self-motivation, and the ability to work independently with minimal supervision.

- Excellent verbal and written communication skills, with a proven ability to create detailed reports and interact professionally with all stakeholders.

- Strong analytical skills with a detail-oriented approach to quality and compliance.

- Ability to communicate quality issues effectively and diplomatically with internal and external stakeholders.

- Demonstrated ability to make sound decisions and solve complex problems under pressure.

- Strong customer service skills with a positive, service-focused attitude.

- Exceptional attention to detail, prioritization skills, and the ability to manage multiple tasks effectively.

- Flexibility and efficiency in a fast-paced, changing environment.

Education & Certifications

- High School Diploma/GED (Required)

- Valid Driver's License and a clean driving record (Required)

- OSHA 30 Certification (Required)

- Bachelor’s degree in technical field such as Engineering (Preferred)

- State-issued Journeyman Electrician License (Preferred)

- NABCEP PV Installation Professional or O&M/Quality Specialist Certification (Preferred)

- FAA Part 107 Drone Pilot License (Preferred)

Working Conditions & Physical Demands

- Travel: This is a field-based role requiring up to 100% travel to project sites across the Midwest and occasionally other regions in the US. A company vehicle will be provided.

- Environment: Ability to work outdoors in adverse and extreme weather conditions (heat, cold, humidity, wind). Position requires traversing active construction sites.

- Physical: Must be able to lift and carry up to 50 pounds, climb ladders, and work comfortably at heights. The role requires prolonged periods of walking, standing, bending, and reaching.

Melink Solar is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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