Service Technician

ABOUT US:

PowerComm Solutions is a full-service electronic systems consulting, engineering, contracting and integration firm, specializing in low voltage systems and services. Our primary focus is Commercial Communication, Fire, and Security systems. PowerComm has been serving its many clients for over 24 years. We offer a competitive salary and benefit package including comprehensive medical and retirement plans.

OVERVIEW:

We are seeking an experienced individual to fill our Service Technician position. Individual must be a self-starter with excellent communication skills. The ideal candidate has technical knowledge, problem solving skills, and proven fire alarm and security systems project and service experience. Reports directly to Service Manager.

POSITIONS RESPONSIBILITIES:

PowerComm Solutions is seeking a Service Technician within our Reno, Nevada Office. Responsibilities include:

- Read and interpret blueprints, diagrams, schematics, submittals and product manuals in order to properly install, configure, test and commission Commercial Fire Alarm systems.

- Oversee and ensure proper completion of work assigned.

- Evaluate, troubleshoot and diagnose, Fire Alarm Systems of all brands and complexities.

- Perform annual test and inspections for systems under a service agreement.

- Understand, interpret and present Federal, State and Local Life Safety/Fire Protection Code compliance requirements. Coordinate code requirements with Authorities Having Jurisdiction (AHJ), other contractors, and end users.

- Effectively communicate systems performance to customers and end-users.

- Report detailed service activity, as well as, any recommendations and any additional requirements back to Service Manager.

- Willing to be on-call after hours/weekends/holidays for emergency service requests.

- Performs other duties as assigned.

POSITION REQUIREMENTS:

Candidate must have proven experience in several of the following disciplines:

- 2 or more years of experience installing, programing, commissioning, testing, servicing and maintaining commercial fire alarm systems. Similar experience with Commercial Security and Communication Systems is a plus.

- Must possess a Nevada State Fire Alarm License and a NICET Fire Alarm Certification is a plus.

- Experience with Edwards (EST) Fire Alarm Systems is an advantage. Understanding of Multiple Industry Brands is a plus.

- Excellent mechanical skills required to install and maintain systems hardware and infrastructure.

- Proficient systems troubleshooting and resolution abilities at the application, hardware, and infrastructure levels.

- Knowledge of industry regulations, codes, and standards applicable to the electronics industry.

- Excellent computer and advanced Microsoft Office aptitudes.

- Strong interpersonal and communication skills and the ability to work with customers and employees at all levels of the organization.

- Excellent customer service skills.

- Must work with minimal supervision.

- Must clear a background/credit check, drug test, and have a valid driver’s license and driving record that meets Company requirements.

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Day shift

Monday to Friday

On call