Service Technician

Who We Are

Pico Propane and Fuels is a leading provider of propane, natural gas, diesel, and other mobile energy solutions throughout Texas, New Mexico, Florida and North Carolina. Known for our unwavering commitment to safety, service excellence, and community partnership, we proudly stand by our company motto: We Sell Service.

Why Join Us?

We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:

Competitive hourly wage

401(k) with 6% company match

Health and vision insurance

Company paid dental insurance

Company paid AD&D and life insurance

Paid time off with rollover hours

Referral bonus programs

Job Summary

Pico Propane and Fuels in Kenedy, TX is hiring for a Service Installer! The Service Installer will play a crucial role in the installation of customer propane appliances and equipment and is required to hold a CDL. To ensure success as a Service Installer, one should have sound mechanical knowledge, be able work in confined spaces for an extended period, have exceptional communication skills, and a passion for customer service. Ultimately, a top-class Service Installer provides expert installation services and dedicated support to all customers.

Duties/Responsibilities:

Travels to customer homes or place of business to perform assigned service work

Assists techs with installing equipment with the use of basic tools to assemble/adjust as needed

Assists with site surveys

Troubleshoots problems with existing equipment

Maintains general maintenance of equipment including service truck and all other service tools used for assigned service task

Completes and submits proper work order documentation

Cleans up after the job is complete

Provides customers with verbal and written operating instructions for new equipment

Completes all other duties as assigned

The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

Required Skills/Abilities:

Ability to follow moderate to complex installation instructions

Willingness to learn necessary skills for position development

Ability to troubleshoot issues and complete repairs while on site

Ability to obtain TX RRC service and installation certification within twelve (12) months of employment (if not already certified)

Knowledge of Federal Motor Carrier Safety Regulations

Customer service oriented

Willingness to work with office staff to close and complete assigned service tasks

Proficient in the current Microsoft Office Suite

Advanced knowledge of equipment installation preferred

General propane (LP) experience and knowledge preferred

Willingness to learn , grow, and uphold a customer focused culture that continually strives to exceed expectations

Education and Experience:

High school diploma or equivalent

CDL A or B required

Must have a valid driver’s license with a clean driving record

Physical, Mental, and Behavioral Requirements:

The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.

Position requires the ability to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to heavy weights of 10 to 100 lbs. for approximately 90% of the work shift.

Ability to regularly climb in and out of a commercial motor vehicle, multiple times per work shift

Good hand eye coordination, arm hand and finger dexterity, including the ability to grasp and visual acuity to operate equipment is required, including at night.

Frequent sitting, reaching with hands and arms

Must be able to speak and hear

Position is subject to pre-hire DOT medical certification requirements and drug and/or alcohol testing, as well as a physical abilities test performed by a company provider

Must pass pre-employment screening and background check

Position may require working evening hours and weekends as needed

Work is normally performed outside where exposure to conditions of extreme heat/cold, fumes, airborne particles and gases is common.

The above statements are intended to describe the general nature and level of work that is expected to be performed. They are not intended to be construed as an exhaustive listing of all responsibilities, duties and skills required. Also, whether particular duties or demands listed above or elsewhere are “essential” is a case-by-case determination, depending on the operational realities and staffing at the individual location. For questions about whether a particular function is essential in your particular role, please contact HR at (210) 245-9445.

Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.