Service Specialist I or II

If you are a current Idaho Power employee, please apply through the

Employee Portal

.

Application Deadline:

07/28/2025 at 11:59 pm Mountain Time

# of Positions:

1

Job Type:

Regular

Job End Date:

Exemption Status:

Non-Exempt

Pay Range:

$29.80 - $41.65

Minimum Age Requirement:

Job Description:

Idaho Power — located in vibrant McCall, Idaho — is looking for a Service Specialist I or II to join our Customer Operations team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with the safe, reliable, affordable energy they depend on.

What does a Service Specialist I or II do for us?

They work with supervision and a high degree of accuracy to perform tasks in support of lines core business practices regarding the construction and maintenance of the distribution lines system for internal and external customers in Idaho and Oregon.

In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.

A COMPETITIVE CANDIDATE WILL HAVE

Knowledge of:

Skills in:

Ability to:

MINIMUM REQUIREMENTS

Service Specialist I

Education:

Experience:

Preferred:

Service Specialist II

Education:

Experience:

PHYSICAL REQUIREMENTS

This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.

ADDITIONAL REQUIREMENTS

Progression to Service Specialist II is based upon candidate meeting all minimum requirements and successful completion of independent assessment by a Service Specialist Technical Advisor.

ADDITIONAL INFORMATION

Dependent upon location, in addition to above duties, may pay bills, maintain office supply inventory, deposit meter specialist collections, act as Record Retention Coordinator, maintain filing for work orders, assist with walk-in customers, send and track certified mail, complete fault current requests, assist regional coordinator with “on-call” duties, coordinate emergency work with line crews, and assist in the storm room.

Job may require occasional travel with overnight stays.

Competencies:

Adaptability, Communication, Customer Orientation, Decision Making, Managing Work, Work Standards

__________________________________

Need Assistance Completing Your Application?

Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone: 208-388-2965 or Email:

jobs@idahopower.com

Idaho Power is an Equal Opportunity Employer

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.

Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.