Algas-SDI

Service Manager – Aftermarket (LPG Energy Products)

Kent, WA

full time

$100,000-$135,000

On-site

Oil and Gas

About This Job

Are you ready to build something from the ground up? At Algas-SDI, a leader in off-grid and back-up clean energy systems, we're expanding and looking for an Aftermarket Service Manager to help develop and grow our aftermarket service department. This is a rare opportunity to shape a new function, build a team, and make a lasting impact in a company that values innovation, quality, and customer success.

If you're a hands-on leader who thrives in dynamic environments and wants to make a real difference, we’d love to hear from you.

What you’ll do:

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Build the Foundation – Design and implement the structure, workflows, tools, and standards of the Aftermarket Service department.

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Be Hands-On – Troubleshoot and resolve technical product issues directly with customers—onsite, remotely, and at customer facilities.

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Lead by doing – Act as the technical escalation point while training and mentoring team members.

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Collaborate cross functionally – Work closely with Sales, Engineering, and Production to drive continuous improvement and deliver innovative customer solutions.

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Grow the Team – Participate in hiring, training, and developing a high performing service team.

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Shape the Culture - Foster a customer-first, excellence-driven service culture.

What You Bring:

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5+ years in field service, maintenance, or technical support (mechanical, electrical, HVAC or similar). (Required)

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Strong technical and troubleshooting skills - Comfortable troubleshooting onsite, over the phone and at customer facilities. (Required)

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Ability to lead teams and a passion to develop service processes. (Required)

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Experience with LPG energy systems. (Preferred)

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Ability to work independently, solve problems creatively and bring structure/organization/flow to processes. (Required)

Why you’ll love working here:

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Competitive pay, benefits, and long-term growth opportunities.

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Build a department and team from the ground up.

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Work directly with senior leadership and cross functional teams.

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Make a lasting impact on a company that values innovation, quality, and customer service.

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