Service Desk Analyst

As a Service Desk Analyst, you will work alongside a team of other analysts providing advanced support for internal and external customers’ hardware and software issues. You will act as the intermediary and mentor for L1 analysts, working on their escalations and resolving or interfacing with other teams as needed. Excellent troubleshooting skills, a sense of urgency, and the ability to prioritize time with minimal supervision are a must. This position is based in San Diego, CA and will work four days per week in office, and one day remote.

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