Orlando Utilities Commission (OUC - The Reliable One)

Senior Technical Administrator – CCB & MDM Platforms

LocationOrlando, FL
Job TypeFull-time

About This Job

OUC - The Reliable One , is presently seeking a Senior Technical Administrator – CCB & MDM Platforms to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

The OAUF Administrator/Technical Specialist will be responsible for the administration, configuration, and support of Oracle WebLogic Server environments hosting Oracle Utilities Application Framework (OUAF)-based applications, including Customer Care and Billing (CC&B), Meter Data Management (MDM), Smart Grid Gateway (SGG), and their integrations via Service-Oriented Architecture (SOA) and CC&B to MDM Integration (CCB2MDM2). The role involves ensuring high availability, performance, and security of these critical utility applications while providing technical expertise in implementation, maintenance, and troubleshooting.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.


The ideal candidate will have:

Bachelor’s Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
Minimum of seven (7) years of experience overseeing complex environments or advanced applications
Experienced WebLogic Administrator or Technical Specialist in enterprise environments.
Hands-on experience with OUAF-based applications (CC&B, MDM).
Proven experience with Oracle SOA Suite and middleware technologies (BPEL, OSB, JMS).
Experience with CCB2MDM2 integration and synchronization processes.
Familiarity with Oracle Utilities applications solution is a plus.
Strong problem-solving and analytical skills.
Excellent communication and collaboration abilities.

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
Paid vacation, holidays, and sick time
Educational and Professional assistance programs; Paid Memberships in Professional Associations
Access to workout facilities at each location
Paid Conference and Training Opportunities
Free downtown parking
Hybrid work schedule
On call rotation


Click Here To View Our Benefits Summary.

Salary Range: $99,981.65- $137,474.62 annually (Commensurate on experience)

Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801

Please see below a complete Job description for this position.


Job Purpose:

The OAUF Administrator/Technical Specialist will be responsible for the administration, configuration, and support of Oracle WebLogic Server environments hosting Oracle Utilities Application Framework (OUAF)-based applications, including Customer Care and Billing (CC&B), Meter Data Management (MDM), Smart Grid Gateway (SGG), and their integrations via Service-Oriented Architecture (SOA) and CC&B to MDM Integration (CCB2MDM2). The role involves ensuring high availability, performance, and security of these critical utility applications while providing technical expertise in implementation, maintenance, and troubleshooting.


Primary Functions:


WebLogic Administration:

Install, configure, and maintain SOA12c and Oracle WebLogic Server 12c for OUAF-based applications.
Manage WebLogic domains, clusters, and server instances to ensure high availability and scalability.
Perform patching, upgrades, and performance tuning of WebLogic environments.
Configure JDBC data sources, JMS queues, and security realms for OUAF applications.
Monitor WebLogic server health, logs, and performance metrics, resolving issues proactively.


CCB, MDM Application:

Install and configure Oracle Utilities Customer Care and Billing (CC&B) 2.5 and later versions, Meter Data Management (MDM) 2.1 and later versions, and Oracle Utilities Application Framework (OUAF) 4.3 and later versions.
Support deployment and configuration of OUAF-based products, including CC&B, MDM, and SGG, on WebLogic servers.
Understand OUAF architecture, business objects, and metadata-driven configuration to assist in troubleshooting and customization.
Experience with batch processing. Configure Thread Pool Workers and optimize batch processing using the BEdit tool ,TPW startup, and cache management
Collaborate with functional teams to implement business rules and UI extensions using OUAF Configuration Tools.


CC&B and MDM Integration:

Install and configure Productized integrations like CCB2MDM2.
Strong experience with the configuration SOA JMS servers , queues , Data sources and troubleshoot CCB2MDM2 integration, ensuring seamless data synchronization between CC&B and MDM.
Configure and maintain integration components
SOA and Middleware Management:
Install, configure, and Administer Oracle SOA Suite for integration between OUAF applications and external systems.
Configure and monitor SOA composites, BPEL processes, and OSB services to support utility workflows.
Ensure robust middleware performance for integration points, reducing latency and errors.
Configure SGG adapters and ensure integration with MDM for usage and event data loading.


System Maintenance and Troubleshooting:

Perform root cause analysis for application and integration issues, providing timely resolutions.
Implement backup and disaster recovery strategies for CC&B, MDM environments.
Ensure compliance with security standards, including SSL configuration and user authentication.


Documentation and Collaboration:

Document configurations, processes, and troubleshooting steps for WebLogic and OUAF environments.
Collaborate with development, functional, and infrastructure teams to support project implementations and upgrades.


Technical Requirements:

Middleware Administration: Oracle WebLogic Server (11g/12c/14c), Oracle SOA Suite, OSB, BPEL, JMS
Oracle Utilities Applications: CC&B 2.5+, MDM 2.1+, OUAF 4.3+, SGG, CCB2MDM2
Batch Processing: BEdit tool, Thread Pool Workers (TPW) configuration, TPW startup, cache management
Integration: SOA composites, web services (SOAP/REST), XML, Oracle Service Bus
Database: Oracle Database, SQL, PL/SQL, JDBC configuration
Scripting: WLST, Python, Shell scripting
Tools: Oracle Enterprise Manager, Splunk
Operating Systems: Linux, Unix and Windows.


Ability To:

Utilize analytical abilities to process information;
Ability to respond 24/7/365; as scheduled for on-call support;
Complete related tasks in area of assignment with minimal supervision;
Understand overall business goals and how to align actions to achieve results;
Solve related problems within scope of authority, policies and guidelines;
Analyze complex problems and discover root cause of the problem; provide resolution options;
Ability to run, interpret, and/or prepare a variety of systems-related reports and documentation (i.e., metrics, diagnostic and alert, vendor maintenance notifications);
Ability to work with, sort, and distill a wide variety of data and information;
Attention to Detail;
Ability to make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratio and percentages;
Ability to use Microsoft Office Suite (Excel, Outlook, Word, etc.) and use standard office equipment (computer, telephone, etc.).


Education/ Certification/ Years of Experience Requirements:

Bachelor’s Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
Minimum of seven (7) years of experience in one of the following based on assignment: overseeing complex environments or advanced application experience with understanding of functional processes;
Application experience as described above must include a minimum two (2) years of experience with Oracle Utlities CCB or MDM (Meter Data Management) version 2.4 and above.


Working Conditions:

This job is absent of disagreeable working conditions. This job consists of working in an office environment.


Physical Requirements:

This job requires reading, writing, typing, and detailed inspection/editing, speaking and hearing. This job may require sitting, standing, walking, repetitive motions, and bending/stooping.

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations .


EOE M/F/Vets/Disabled

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