Senior Scrum Master

Requisition ID: 90397

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

Position Specific Description

This position serves as a senior scrum master specializing in digital workspace enterprise-wide services including endpoint device deployment, core IT tool sets, end user

experience, secure remote connectivity, and infrastructure storm support. The role requires

balancing agile methodologies with traditional project management approaches to

optimize technology solutions and business outcomes while supporting NextEra's digital

workspace strategy of simplifying, managing, and modernizing the technology landscape.

Job Duties & Responsibilities

Digital Workspace Product Delivery:

- Lead agile delivery for core digital workspace functions: monitoring/observability

optimization, digital experience enhancement, mainframe modernization (SAP

migration via Xploration Destiny), and virtual infrastructure zero-trust capabilities

- Support strategic efforts including tools rationalization, application simplification,

and End Point Compute streamlining using Modern Device Management platform

Agile Leadership & Hybrid Project Management:

- Facilitate all Scrum ceremonies while adapting traditional project management

elements for complex infrastructure initiatives

- Guide development teams delivering tech simplification initiatives: software asset

management centralization, observability frameworks, and digital experience

monitoring tools

- Balance agile practices with enterprise requirements for emergency response

readiness and cyber resiliency end user devices

Stakeholder Management & Performance Optimization:

- Collaborate with product owners to manage backlogs for digital workplace services

targeting 15% MTTR reduction

- Facilitate transparent communication between teams delivering products, IT

operations and business representatives

- Support Voice of Customer initiatives by incorporating employee feedback into

digital workspace product development cycles

Process Optimization & Continuous Improvement:

- Drive productivity improvements in device management, supporting deployment

readiness reduction from 3 days to 2 hours for storm response

- Champion quality standards for secure, compliant user experiences across physical

and virtual ecosystems

- Implement improvements targeting 80% deployment speed increases and extended

equipment range expansion

Preferred Qualifications

- Agile certifications: CSM, CSPO, PSM, CSP, PMI-ACP, SAFe SPC, or ITIL

- Experience with Modern Device Management platforms, endpoint security, and

enterprise observability tools

- Knowledge of storm response/emergency management technology requirements

- Software Asset Management and tools rationalization experience

- Project Management Professional (PMP) certification

- Experience with Voice of Customer programs and employee experience initiatives

- Strong leadership abilities with demonstrated success in complex technology

delivery environments

Key Competencies

- Digital Workplace Expertise: Deep understanding of endpoint management,

virtual infrastructure, and enterprise tool rationalization

- Hybrid Methodology Application: Balancing agile practices with traditional

approaches for infrastructure and security requirements

- Technology Simplification: Experience driving cost reduction and operational

efficiency through technology consolidation

- Cross-functional Leadership: Coordination across infrastructure, security, and

business stakeholder groups

- Emergency Response Coordination: Ability to support storm functions and rapid

deployment capabilities

Success Metrics

- Achievement of Mean Time To Resolve (MTTR) reduction targets through improved

digital experience monitoring

- Successful tool portfolio reduction contributing to overall reduction goal

- Improved employee satisfaction through streamlined digital workspace experiences

Special Considerations

This role requires flexibility to adapt methodologies for emergency response requirements,

regulatory compliance, and enterprise security standards. The position involves regular

coordination with infrastructure, cybersecurity, and business continuity teams to ensure

digital workspace solutions support NextEra's operational resilience and employee

experience objectives.

Job Overview

This job provides leadership and direction to an Agile team, serves as an expert in the Scrum process, and enforces Scrum rules and framework. Employees in this role organize and facilitate release and sprint planning sessions, daily stand-up meetings, sprint demos, retrospectives, story refining sessions, and related activities. Leaders in this job embrace and display servant leadership behaviors that come with the key mindset shifts associated with being Agile and facilitate the team becoming self-managing and high-performing.

Job Duties & Responsibilities

- Organizes and facilitates work planning, daily stand-up meetings, reviews, retrospectives, and sprint and release planning

- Facilitates collaboration for both internal and external teams, resolving conflict, removing impediments, and reducing external dependencies

- Coaches team members and stakeholders in preparation for Scrum ceremonies and events and in goal attainment

- Coaches team in Agile sizing techniques, makes appropriate and realistic commitments, and works closely with Product Owners

- Uses the Collaborative Lifecycle Management (CLM) tool to prepare, communicate, and share team metrics and delivery results

- Creates a product roadmap, coaches the writing of value-driven user stories, features, and epics, and maintains a well-refined backlog

- Provides regular feedback to the Agile Transformation Team about new insights and lessons learned from team experiences

- Embraces servant leadership and displays behaviors that come with the key mindset shifts associated with being Agile

- Keeps informed and educated about industry trends concerning Agile methodologies

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor's or Equivalent Experience

- Experience: 4+ years

Preferred Qualifications

- None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

Employee Group: Exempt Employee Type: Full Time Job Category: Information Technology Organization: Florida Power & Light Company Relocation Provided: Yes, if applicable

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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