Senior ITSM Analyst (ServiceNow)

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.

This position will be open for application for at least 3 calendar days from the posting date. This position will remain open for application based on business need, which may be before or after the 3-day posting window.

Job Description

As an Senior ITSM Analyst you will be responsible for achieving effectiveness and efficiency in the delivery, support, and improvement of ITSM across the enterprise with a deep subject matter expertise related to ITIL process capabilities including Incident, Problem, Change, Service Request, Asset and Configuration, Knowledge and Service Level Management. We are seeking a highly motivated and collaborative individual knowledgeable and experienced in all aspects of IT Service Management (ITSM) to join our team focusing on Problem Management.

The ideal candidate will be a service-oriented self-starter and strong collaborator with a good blend of technical and soft skills who takes the initiative on projects and is able to perform all aspects of ITSM and work well in a team environment. This role reports to the Vice President, Technology Solutions and Delivery.

Competencies:* Works well both alone or in a team setting

Minimum Qualifications:* A Bachelor’s Degree in, Information Technology or a related discipline, or equivalent work experience.

Base Pay

$85,000.00 - $115,000.00 USD Annual

Bonus: 20% - 30%

The base pay range reflects the minimum and maximum target salary for the position. Invenergy considers a number of factors when determining base pay offers such as the scope and responsibilities of the position and the candidate's experience, education and skills.

In addition to base pay, the total annual compensation package may also include eligibility to participate in our bonus program(s) which are designed to reward individual and company performance. Your recruiter can share more about bonus eligibility for this position during the hiring process.

Invenergy offers a variety of other benefits including medical, dental and vision insurance, 401k, paid time off, etc.

Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.