Spire Energy

Scheduler I, Work Plan Execution

LocationBirmingham, AL

About This Job


Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.


Summary

Spire is seeking a Workplan Scheduler I to work in the Birmingham operation. This position will be responsible for dispatching emergency, non-emergency and appointment-based orders to operations personnel in a prompt and efficient manner.


Duties and Responsibilities

Receive and respond to emergency and non-emergency calls ensuring the shortest possible response time.

Handle appointment-based work from call initiation to dispatch when needed.
Provide gas safety policy instructions on emergency calls.
Monitor and operate a virtual phone application.
Ask vital questions to gather information and ensure accurate dispatching of emergency services.
Use effective written and verbal communication to relay pertinent information to emergency services by way of phone and special instructions on field activities.
Notify various operations departments of specific situations according to the Central Dispatching Notification schedule.
Develop and maintain cooperative, professional relationships with fellow employees, representatives from other departments and supervisors.
Work spike meter reading report.
Exercise sound judgment and decision-making skills to evaluate situations, establish priorities, and deliver safe and quality resolutions efficiently.
Perform all other duties as assigned.


Essential Characteristics and Competencies

Ability to lead by example in support of the company’s essential characteristics and values, including strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that values individual perspectives.

Ability to work under pressure and meet tight deadlines.
Ability to adapt to a fast-paced, changing environment.
Strong interpersonal skills with the proven ability to build rapport with a diverse range of individuals.
Ability to work independently and manage time effectively to meet individual goals and deadlines.
Ability to collaborate and display a positive attitude in a team-oriented environment.
Flexibility to operate as a team player to meet shared goals
Working knowledge of Click, Customer Care and Billing by Oracle, and Maximo is preferred.


Supervisory Responsibilities


None


Required Education (certifications, licenses)

High school diploma/GED required


Preferred Education (Certifications, Licenses, etc.):


Bachelor’s degree preferred


Required knowledge, skill and abilities

Previous dispatching experience preferred

Experience with mobile workforce management software preferred
Experience with Oracle CC&B or other customer information systems preferred


Physical demands, environment and schedule


Normal office conditions


Posting Requirements

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Similar Jobs

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, Pennsylvania
about 1 month ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, Texas
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, Texas
about 1 month ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, Texas
10 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
3 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, Texas
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, Texas
about 1 month ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
about 2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, Oklahoma
3 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, Pennsylvania
4 months ago
EH

Professional Landman

Job TypeContract
 
Lovington, New Mexico
2 days ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, Texas
5 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, Pennsylvania
4 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, Texas
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
16 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
27 days ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
4 months ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
5 days ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.