Sales Support Representative

GENERAL SUMMARY:

Goshen Stamping is looking for a proactive and detail-oriented Sales Support Representative.

This role is essential in supporting the sales department and handling all aspects of customer service which include but are not limited to: order acknowledgements, order status and expediting, and technical questions. This role will also collaborate with other internal departments such as production and engineering to ensure timely fulfillment of orders. The ideal candidate will have experience in a manufacturing setting and a strong understanding of order processing and customer service.

PRINCIPLE DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

QUALIFICATIONS

Experience and Education Required:

Specific Knowledge, Skills, and Abilities Required:

Reasoning Ability:

CERTIFICATES, LICENSES, REGISTRATIONS: None required

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No extraordinary physical demands will be required. The individual will be sitting at a desk for extended periods of time. The individual may do some walking through facility and occasionally light lifting (up to approximately 20 pounds). The individual is required to stand, reach, write, talk, see and hear.

WORK ENVIRONMENT: Office atmosphere and team environment.

KEY PERFORMANCE INDICATORS (KPI):

Job Type: Full-time

Experience:

Education:

•

High school

Work environment:

•

Office

Communication method(s) used:

Benefit Conditions:

Work Remotely

•

No

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

Application Question(s):

Experience:

Shift availability:

•

Day Shift (Required)

Ability to Commute:

•

Goshen, IN (Required)

Work Location: In person