Sales Representative (Tissue Slicers)

Summary:

Provides high level of customer service to an established customer base. Identifies and contacts prospective clients, generates sales proposals, and services existing accounts, ensuring quality and consistency of service and/or product delivery. Work requires knowledge of tissue slicer fabrication processes and requires substantial knowledge of products and/or services sold in regard to tissue slicer.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Handles phone calls, emails, and faxes on regular and potential customers.

· Contacts regular and prospective customers to solicit orders.

· Recommends products to customers, based on customer’s specific needs and interest.

· Answers question about prices, durability, and credit terms.

· Answers questions about product functionality, including set up, operation, and cleaning.

· Estimates delivery dates and arranges delivery schedules.

· Reviews and completes sales contracts or forms to record sales information.

· Sources material needs for orders.

· Estimates cost of parts that are quoted to customer.

· Sends credit information to potential customers.

· Enters sales orders into networked computer system.

· Investigates customer complaints and coordinates any customer service-related issues between customer and customer service.

· Maintains price list and instruction manual.

· Helps in expediting of orders and keeping customer informed on shipments.

· In house printing of instructional manuals & catalogues for ASPI products, including any necessary photography

· Back up to coupon analysis, including any necessary photography.

· In house photography, as needed.

· Performs other related duties and projects as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ability to work independently with minimal supervision.

· Detailed oriented.

Education and/or Experience:

Language Skills:

Mathematical Skills:

· Solid Math foundation.

Reasoning Ability:

· Ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form. Ability to deal with problems involving several particular variables in standardized situations.

Certificates, Licenses, Registrations:

· N/A

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb up/down stairs, and stoop, kneel or crouch. The employee may be required to lift or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

· The noise level in the work environment is usually quiet in office areas to moderate in production areas.

E. O. E. M/F/IWD/V

Job Type: Full-time

Benefits:

Schedule:

•

Monday to Friday

Work Location: In person