- Respond to customer inquiries regarding account details, invoices, tickets, statements, and billing issues.
- Run and clear daily sales exceptions; release tickets for billing.
- Generate and review various daily reports.
- Process invoice corrections and offline credits (MRAs).
- Manage donation accounts: secure approvals, enter parent orders, submit MRAs, and perform month-end cleanup.
- Conduct weekly cash detail reviews and resolve discrepancies with locations.
- Investigate and resolve cash/credit account variances.
- Submit account clearings via ServiceNow.
- Maintain and monitor tax-exempt records and ensure proper exemption handling by area.
- Facilitate credit adjustments by gathering information, securing sales approval, processing adjustments, and communicating corrections to customers.
- Coordinate with the credit department and sales to resolve discrepancies and process approved adjustments.
- Process ticket changes submitted by sales or plant locations.
- Collaborate with sales to resolve exceptions.
- Support plants with haul reports and rate inquiries.
- Assist Office Managers with stockpile variance resolution during month-end.
- Submit product requests as needed.
- Monitor exempt orders and ensure valid certificates are on file.
- Provide guidance on handling returned loads, out-of-spec materials, and other operational issues.
- Assist with internal self-audits and external audits.
- Support month-end close activities.
- Maintain records in compliance with Record Retention and MM policies.
District-Specific Responsibilities (if no Office Manager is present)
- Order and manage office supplies.
- Coordinate office lunches as needed.
- Reconcile PCard transactions monthly.
- Handle district-specific billing items (e.g., rail, barge, ship, transfers).
- High school diploma, GED, or equivalent experience
- 1+ year related experience- Data Entry
- Time Management
- Problem solving
- Detail orientated
- Communication Skills
- Confidentiality
A member of the S&P 500 Index, Martin Marietta is an American-based company and a leading supplier of heavy building materials – including aggregates, cement, ready-mixed concrete and asphalt. Through a network of operations spanning 28 states, Canada and the Bahamas, dedicated Martin Marietta teams supply the foundational resources upon which our communities thrive. Martin Marietta's Magnesia Specialties business produces high-purity magnesia and dolomitic lime products used worldwide in environmental, industrial, agricultural and specialty applications.
At Martin Marietta, we strive to work with the best and the brightest – those who have the potential to become our company's future leaders. Each of our roughly 9,500 people shares a common purpose regardless of their professional role or work environment. Together, we utilize our diverse skills and experiences to drive our company and its extraordinary culture forward. Our aim is to build on our foundation of success and help values-driven and hardworking people realize their full potential. When you decide to invest your career in Martin Marietta, you'll know what it's like to be respected, challenged and rewarded.
In return, we offer a highly competitive benefits package, including:
- Medical
- Prescription Drug
- Dental
- Vision
- Health Care Reimbursement Account
- Dependent Care Reimbursement Account
- Wellness Programs
- Employee Assistance Plan
- Paid Holidays and Vacation
- 401(k) with Company matching
- Pension
- Salary Continuation – Short-Term Disability
- Long-Term Disability Options
- Employee Life Insurance
- Spouse & Dependent Life Insurance
- Business Travel Accident Insurance
- Direct Deposit Payroll
- Educational/Tuition Assistance Plan
- College Scholarship Program – for dependent children
- Matching Gift Program
- New Auto Purchase Discount Plans
At Martin Marietta, we are proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and teammates. We celebrate diversity and commit that qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.