retail store supervisor

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Assign sales workers to duties

Hire and train or arrange for training of staff

Authorize payments by cheque

Order merchandise

Authorize return of merchandise

Establish work schedules

Sell merchandise

Prepare reports on sales volumes, merchandising and personnel matters

Resolve issues that may arise, including customer requests, complaints and supply shortages

Organize and maintain inventory

Supervise and co-ordinate activities of workers

1 to 2 people

Retail salespersons and sales clerks

Fast-paced environment

Work under pressure

Tight deadlines

Handling heavy loads

Combination of sitting, standing, walking

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Organized

Reliability

Team player

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)

Offers on-the-job training tailored to youth

Provides staff with awareness training to create a welcoming work environment for mature workers

Work Term: Permanent

Work Language: English

Hours: 35 to 40 hours per week