Quality Assurance Manager

~ Your American Fabrication Partner ~

Creative Metal Products (CMP), founded in 1995, is a privately held, managed-growth oriented company. CMP has an excellent reputation and an established track-record when it comes to rapid, high quality production of innovative products. We fabricate individual components, assemblies or complete products to meet our customer’s unique specifications. We specialize in metal fabrication- using light- to medium-thickness metals. CMP serves a number of industries including- Electronics component and assemblies; Lighting/Energy; Industrial equipment- machine enclosures; Electrical Enclosure; Material handling equipment and storage; medical, safety and military.

Job Overview

The Quality Manager is responsible for leading and maintaining the company’s Quality Management System (QMS), ensuring compliance with ISO 9001, and supporting the delivery of high-quality products that meet both customer and regulatory requirements.

This role oversees daily quality operations, manages quality personnel, and serves as the primary liaison for internal teams, suppliers, and customers on quality-related matters. The Quality Manager will play a key role in driving corrective and preventive actions, leading internal and external audits, and fostering a proactive quality culture across the organization.

Beyond compliance and inspection, the role is also accountable for developing and implementing continuous improvement initiatives, supporting employee training and development, and enabling a consistent, data-driven approach to problem-solving.

Responsibilities

Quality Leadership

Process & System Oversight

Team Development & Culture