Project Specialist

This position supports the operational component of TRC’s commercial and residential energy efficiency programs. The candidate will perform a variety of processing activities in support of Energy Consultants, installation Partners and customers on energy efficiency projects. As a Project Specialist, the individual will be responsible for, but not limited to, project creation support, document verification, accurate and timely reviews of projects and payment of project rebates. Description

The Project Specialist (PS) will be required to operate across several programs and multiple dashboard queues to assure that projects are continuously progressed based on daily responses from contractors and customers. The PS will have specific accountabilities to assure project accuracy and that project requirements have been validated and met. Candidate must be able to work within a multi-faceted environment to meet both project and program goals and objectives. The candidate must operate at a high degree of accuracy and be comfortable assessing various types of submittals and progressing applications to their next stages of review.

The Project Specialist will use MS Dynamics CRM software to progress energy efficiency applications through required milestones and interact across functional areas to ensure timely responses to customers and program partners; raise issues and exceptions to appropriate levels for resolution; provide insights on how to improve program design and processing for better overall delivery and value; understand and communicate changes in volume trends to help offset potential delays; ensure outstanding customer and contractor satisfaction; cross train coworkers on program requirements; participate in local New Brunswick, NJ marketing events and conferences. BASIC QUALIFICATIONS* Ability to understand and follow procedures.

DESIRED SKILLS* Advanced Word skills; Understands and has strong Excel skills.

EXPERIENCE & EDUCATION (Desirable)* Associate degree from an accredited college in a related discipline experience is desirable.

WORK LOCATION There will be a blend of onsite and remote work. Candidate will be required to be in the office bimonthly (average) at the TRC NJ office located at 317 George Street, Suite 520, New Brunswick, NJ 08901.

NOTE: Candidate must be New Jersey Resident and reside in New Jersey. WORKING REMOTE REQUIREMENTS* TRC will provide the required computer equipment to perform their work. TRC will not provide printers. Equipment supplied by TRC is to be used for business purposes and will be maintained by TRC. An inventory of all TRC IT equipment received by each candidate will be provided and candidates receiving IT equipment agree to take appropriate action to protect the items from damage or theft. Upon termination of assignment, all Company IT equipment will be returned to the TRC.