MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
The Project Manager for Customer Integration is responsible for leading and managing customer implementation projects that support business objectives, including overseeing integration processes, conducting site surveys, and managing E-commerce solutions. The role requires collaboration with both internal teams and external stakeholders to ensure seamless customer integration across multiple platforms and systems, including ERP solutions.
The Role’s responsibilities include, but are not limited to:
+ Lead and manage customer integration projects, ensuring alignment with business goals and successful implementation of solutions such as procure-to-pay (P2P) workflows (B2B) processes, on-site warehouse management, and MRC Global locations. + Oversee the execution of customer E-commerce integrations across various Enterprise Recourse Planning (ERP) systems and marketplaces, ensuring compliance with internal policies and procedures. + Conduct customer site assessments and prepare reports to identify areas for operational improvement and integration opportunities. + Monitor the progress of projects post-implementation, ensuring continued success and identifying areas for further optimization.
+ Prepare and present proposals to executive management at customer locations, showcasing MRC Global service offerings, solutions, and integration capabilities, including barcoding and scanning technologies. + Analyze and provide root cause analysis for process improvements for (B2B and P2P) issues. + Manage customer solutions, consignment inventories, and address any challenges that arise during project execution including barcoding and scanning technology solutions.
+ Prepare monthly reports on all key project activities, updating management on progress and outcomes; ensure proper communication with all stakeholders throughout the project lifecycle; facilitate meetings to provide updates and a regular cadence for addressing any customer facing obstacles. + Collaborate with cross-functional teams to ensure smooth integration and address any technical or operational challenges.
+ Ensure all integration projects comply with MRC Global’s policies, procedures, and business operations standards and mitigate risks by identifying and developing solutions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.