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Idaho Power — located in vibrant Boise, Idaho — is looking for a Program Specialist or Senior Program Specialist to join our Energy Efficiency team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with the safe, reliable, affordable energy they depend on.
While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote.
What does a Program Specialist or Senior Program Specialist do for us?
They manage multiple and/or creates energy efficiency, and/or demand response programs or other offerings for commercial and industrial customers. The role includes program design, process development and improvement, system integration, marketing and communications, training and education, contract management, daily operations, payment processing, and reporting of results. A Senior Program Specialist also acts as the subject matter expert with comprehensive, specific, and progressive knowledge related to the program or area of discipline.
In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.
- Common software programs such as Internet Explorer, Microsoft Outlook, Word, Excel, and PowerPoint
- Energy efficiency and Demand Response products and customer offerings and utility company operations
A Senior Program Specialist will also have knowledge of
- Regulatory and policy impacts to energy efficiency and demand response programs
- Strong project management
- Interpersonal communication
- Clear and concise writing
- Organization
- Customer service
- Data analysis and reporting, including the ability to present program information effectively to internal and external audiences
- Influencing, gaining commitment, and managing conflict
- Strategic Program planning, design, and development
- Product/program marketing campaigns and tactics
- Issue resolution
- Manage multiple responsibilities and programs
- Work effectively in a team environment and with a diverse group of people
- Negotiate complex issues
- Manage third-party contracts
- Comprehend technical aspects of mechanical and electrical systems as it relates to energy efficiency or demand response
- Work both independently and on project teams
- Develop alternatives and evaluate their value and potential for meeting company needs
- Analyze large and/or complex datasets and databases
- Generate continuous program improvements and enhancements
- Prepare comprehensive written and oral reports of problems, alternatives and recommendations
- Bachelor's degree in business, science, engineering, marketing, communications or related field or equivalent combination of education and experience
- 3 years of experience in project or program management, including 2 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing
- 3 years of work experience in utility industry, with a customer-related focus
- Valid driver's license with an acceptable driving record based on driving requirements for the position
- Bachelor's degree in business, science, engineering, marketing, communications or related field or equivalent combination of education and experience
- 5 years of experience in project or program management, including 5 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing
- 5 years of work experience in utility industry, with a customer-related focus
- Valid driver's license with an acceptable driving record based on driving requirements for the position
PHYSICAL REQUIREMENTS
This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. Position also requires the ability to occasionally bend, stoop and squat, ascend / descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Must be able to withstand confined spaces and heights. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.
ADDITIONAL INFORMATION
A Senior Program Specialist acts as a company representative interfacing with outside organizations.
Communication, Customer Orientation, Decision Making, Emotional Intelligence Essentials, Planning and Organizing, Work Standards
Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone: 208-388-2965 or Email:
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.
Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.