Program Manager, Asset Management Systems

Role Description:

The Program Manager, Asset Management Systems is responsible for planning, implementing, coordinating, optimizing, and managing the use of systems that support the Asset Management Program such as the Computerized Maintenance Management System (CMMS), to effectively manage assets at the Blue Plains Advanced Wastewater Treatment Plant.

Essential Duties & Responsibilities:

- Establishes policies, procedures, and standards for a comprehensive asset management program and system.

- Assists the supervisor with short- and long-term planning and goal development for the asset management program and system.

- Creates, implements, and monitors asset management data and the CMMS platform to support and enhance processes and methodologies.

- Manages end-to-end work management process and work order workflows.

- Recommends business process improvements and provides advice in the areas of maintenance planning and scheduling.

- Tracks and manages asset and location data throughout the asset lifecycle.

- Provides advice and support in the areas of inventory management, contract management, and procurement management including in the direct purchasing and inventory replenishments of asset and asset related inventories to all stakeholders.

- Establishes and maintains the asset criticality and risk framework (likelihood/consequence, failure modes), and embeds it in planning/scheduling priorities, PM optimization, spares strategy, and repair/replace/rehab (CAPEX/OPEX) decisions.

- Integrates priority asset condition signals with the CMMS; set alert thresholds to auto-create work orders, validate signal quality, and report effectiveness.

- Responsible for the quality assurance and control of asset data, maintaining accurate and up-to-date records in the CMMS.

- Provides analytics and management information on Asset Management KPIs such as maintenance compliance, downtime, backlog health, inventory turns/stock-outs, and schedule attainment; interprets results for decision-makers.

- Uses the CMMS to track lifecycle asset costs, such as labor, material, and contract services.

- Reviews and modifies inspection reports, work orders, detailed records and services rendered, equipment history, cost studies, equipment evaluations, standard maintenance procedures and manpower schedules.

- Coordinates ongoing activities with DC Water Information Technology personnel to ensure effective and economical use of CMMS.

- Analyzes user problems referred by Application Experts.

- Refer Application issues (bugs, performance, basic ‘process’ type questions) to DC Water Information Technology Support.

- Administer CMMS configuration (business rules, code tables, security roles) under formal change control.

- Provides training, SOPs, and coaching to CMMS users; serves as the functional escalation liaison across Operations, Maintenance, IT, Finance, and Procurement; promotes best practices and continuous improvement.

- Ensures the adherence to safety, care of equipment and conduct, rules, regulations and procedures.

- Performs other related duties and projects as assigned at the discretion of the immediate supervisor.

Supervisory Responsibilities

: N/A

Key Working Relationships:

Interacts with officials throughout the Authority, other government and outside entities, and private consultants and contractors.

Required Skills & Qualifications

Required Experience:

- Five (5) years of comprehensive and progressive experience managing and optimizing CMMS platforms (e.g. Maximo, Infor EAM, SAP, Cityworks) to maintain a wide variety of industrial and process related equipment; or equivalent combination of education and experience

- Experience writing requirements for projects.

- Experience testing systems, writing queries, and troubleshooting software issues.

- Experience in managing System Configuration, workflow development and end-user training.

- Experience implementing Asset Management policies

Minimum Education Requirements:

- Bachelor’s degree in Engineering, Information Technology, Business Administration or related field from an accredited college or university.

Required Skills:

- Asset Management

- Computerized Maintenance Management Systems (Maximo) and Document Management Systems

- Program Management

- Strong PC skills, proficiency in Microsoft Office applications; demonstrated experience working with database applications

- Analytical, Planning & Organizational Skills

- Data-driven Decision Making

- Attention to Detail & Accuracy

- Communication Skills, Customer Outreach Skills, Training

- Problem Solving

- Data Management

- Programming skills (SQL Server)

Physical Requirements:

- General office conditions and walking in the field to collect asset data