Program Associate
Program Associate
Chicago, IL
Full time
$75,000-$85,000On-site
Utilities
About This Job
We’re seeking a highly organized and detail-oriented Program Associate to support the daily operations of multiple energy efficiency programs across the Midwest. This person will work closely with the Program Manager and cross-functional teams to ensure smooth program execution, maintain strong client relationships, and help achieve key performance goals. This is a dynamic support role ideal for someone who thrives in a fast-paced environment and is passionate about sustainability and energy efficiency.
Key Responsibilities:
•
Provide daily operational and administrative support for multiple energy efficiency programs, including tracking deliverables, scheduling, and internal coordination.
•
Assist with client communication, including responding to inquiries, preparing meeting notes, and ensuring follow-up on action items.
•
Support coordination between clients, subcontractors, and internal staff (field, outreach, and technical teams) to meet program goals.
•
Maintain and update program documentation, including project plans, process flows, trackers and checklists.
•
Assist with reporting of key performance metrics; help identify trends and suggest process improvements.
•
Contribute to strategic planning sessions by providing operational insights, identifying workflow gaps, and supporting the development of action plans that align with broader program goals
•
Track budgets, goals, and timelines to ensure alignment with contractual obligations; support forecasting and progress updates.
•
Stay current on energy efficiency trends and support the team in developing ideas for program enhancement and innovation.
Qualifications:
•
1–3 years of experience in project coordination, operations, or administrative support, preferably in energy, sustainability, or utility programs.
•
Strong communication and interpersonal skills with the ability to manage multiple stakeholders.
•
Highly organized with excellent attention to detail and follow-through.
•
Proficient in Microsoft Office Suite (especially Excel), project tracking tools, and CRM systems (Salesforce a plus).
•
Comfortable working in a fast-paced environment with shifting priorities.
•
Passion for energy efficiency, clean energy, or environmental impact work is a plus.
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
•
401(k)
•
401(k) matching
•
Dental insurance
•
Health insurance
•
Health savings account
•
Life insurance
•
Paid time off
•
Vision insurance
Schedule:
•
8 hour shift
•
Monday to Friday
Work Location: Hybrid remote in Chicago, IL 60607
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