Product Manager

The Role:

The Product Manager will develop and execute product strategies that support ENGIE Impact’s goals, meet customer needs, and drive a high level of customer satisfaction.

Role Responsibilities:

- Define product vision and roadmap for client-facing features in collaboration with stakeholders.

Conduct market and user research to identify opportunities and validate solutions.

Write clear product requirements, user stories, and acceptance criteria; manage backlog prioritization.

Work closely with engineering, design, and operations to deliver shippable products on schedule.

Lead product launches and monitor post-launch adoption, usage, and retention metrics.

Partner with customer-facing teams (sales, account management, support) to gather feedback and communicate product plans.

Facilitate cross-functional alignment and stakeholder management across business, design, and engineering.

Use data and qualitative insights to make prioritization decisions and iterate on product features

Experience and Education:

- High School Diploma or equivalent required

- Bachelor's Degree required in one of the following fields; Engineering / Computer Science Degree or 5 years in technology with business degree

- May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements

Required Qualifications:

- - 3+ years of product management experience delivering client-facing platforms or features.

- Demonstrated experience managing stakeholders and aligning cross-functional teams.

- Strong written and verbal communication skills; able to present roadmaps, trade-offs, and results to executives and customers.

- Proven strategic thinking and the ability to translate strategy into actionable product plans.

- Experience working in Agile environments and writing user stories/requirements.

Preferred Qualifications

- Proficiency with SQL for product analytics and measurement.

- Experience with usability testing, user research, and customer interviews.

- Familiarity with tools such as Jira, Confluence, Figma, or similar.

- Experience working on SaaS or other client-facing web platforms.

Competencies & Behaviors

- Customer-first mindset with strong empathy for client needs.

- Data-informed decision making and comfort with quantitative and qualitative signals.

- Collaborative and diplomatic; able to influence without direct authority.

- Results-oriented, with bias for action and strong ownership.

Additional Qualifications

- Willingness to adapt to evolving business and product needs.

- Ability to learn new domains quickly and apply product best practices.

- Professionalism and strong interpersonal skills when engaging with clients and partners.

Physical Abilities

- Extended Periods of Sitting: Ability to remain seated for long periods, with regular breaks as needed.

- Visual Acuity: Ability to view computer screens and read documents for extended periods.

- Frequent Use of Hands: Ability to use hands for typing, handling documents, and operating office equipment.

- Communication: Ability to effectively communicate, both verbally and in writing, through various mediums including phone, email, and video conferencing.

- Mobility: Ability to move within an office environment to access files, office machinery, and attend meetings.

- Reaching and Handling: Ability to reach, handle, and manipulate objects and equipment within an office or remote workspace.

- Occasional Lifting: Ability to lift and move items, such as files or office supplies, typically up to 10 pounds.

- Flexibility: Ability to perform tasks that may require bending, twisting, or standing briefly to access materials or equipment.

- Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

- Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week

- Health & Safety Working Requirements

- Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)

- Adjustable ergonomic chair

- Proper Lighting

- Heating, air conditioning and ventilation to create a comfortable environment

- Appropriate internet and bandwidth to conduct business

- Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees

- As a global organization, attending meetings and events during early mornings and evenings may be required

- Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required

- Traveling off-site to employee and client locations globally, events and vendor meetings is required

- Occasional international business trips may be necessary, and a valid passport is essential

- Business travel may be required up to 15% of the time

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications. ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The target pay range for this role is $97,000-$139,150.

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.

Business Unit: GBU Energy Solutions

Division: SRM

Legal Entity: ENGIE INSIGHT SERVICES INC.

Professional Experience: Skilled ( >3 experience <15 years)

Education Level: Bachelor's Degree

Why this matters to us

Our organisation is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We offer reasonable accommodations upon request for individuals with disabilities.