Producing Branch Manager (North/South Carolina)

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, accountability and ownership.

Position Summary

This position is responsible for the leadership and oversight of the Shea Mortgage North Carolina and South Carolina Production Branch Team and will provide strategic support to the Carolina Family Shea Homes Division for all homebuyer financing related needs.

Primary Duties And Responsibilities

Supervision and Training of Shea Mortgage Loan Originators.

Recruitment for New Employees.

Provide Training for Shea Homes Sales Team (Mortgage Related).

Oversight of all Escrow Status Weekly and Monthly Calls/Meetings (internally with SM and with Shea Homes).

Participation/Attendance in Shea Homes Senior Staff Meetings and Shea Homes Sales Meetings.

Ensure Timely Closings for Shea Homes Buyers through Efficient Processes

Knowledge of Condo Guidelines preferred.

Knowledge of Loan Programs and Guidelines is Imperative. Jumbo, FHA, VA & Conv.

Ability to Solve Customer Service Issues Quickly and Successfully.

Develop and Facilitate Homebuyer Financing Presentations.

Provide Origination Coverage when Team is Out of Office and as Volume Dictates.

Proactively Deal with All Issues that Arise.

Ensure Branch Compliance.

Must have South Carolina & North Carolina MLO License & NMLS Endorsements.

Personal Production Required. Volume to be determined by EVP/SVP in Region.

Works under supervision of the Executive Vice President of Sales & Marketing and on own initiative performs standard and advanced duties. Must be self-motivated and able to work successfully in a team environment; have a strong customer service focus; comfortable working in a fast-paced environment where continuous improvement is expected. Must have ability to prioritize and balance multiple projects and assignments, be detail-oriented, conscientious with a dependable work ethic. Exceptional organizational, verbal and written communications, and people skills are required. Demonstrated ability to develop and maintain strong relations with vendors, agencies and internal and external customers. Must show ability to prioritize responsibilities to consistently meet deadlines. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

Qualifications/Skills & Knowledge Requirements

High School Diploma or Equivalent; College Degree Preferred.

1-3 years of Mortgage Experience in a Management Position Preferred. Origination Experience Required.

South & North Carolina MLO License & NMLS Endorsement necessary. Those without may still apply but licenses would need to be obtained for position.

Experience In New Home Industry Preferred.

Excellent Communication Skills.

Proven Track Record in Providing Exceptional Service to Internal and External Customers.

Energetic and Enthusiastic.

Experience In Encompass Origination System Preferred.

WORKING CONDITIONS

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to communicate verbally and in writing, stand, walk, and sit. The noise level is usually quiet to moderate.

EMPLOYMENT AT WILL

Like most employers, we are an "at will" employer. This means that you will have the right to end your employment, with or without prior notice, and with or without cause or reason, and the Company has the same right.

Required

Preferred

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