Process Associate (INTERNSHIP)

Mitsubishi Power Americas, Inc. in Orlando, Florida is looking for a Process Associate (INTERNSHIP).

Company Overview

At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation and energy storage to fast-track the world's energy transition. We operate as one team, pushing toward our vision of the future. At Mitsubishi Power, we value problem-solvers, prioritize collaboration, and support each other in an inclusive culture created through accountability and authenticity by demonstrating our core values of: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to — making net zero a reality.

One team, one future.

ROLE DESCRIPTION:

- MUST be currently Enrolled Working to achieve bachelor’s degree in English, Marketing or Business Administration from an accredited institution. Sophomore or Junior year is preferred. Familiarization with a variety of development, authoring, and content management tools such as Microsoft Suites and SharePoint. Proficiency in these systems is preferred. Microsoft Word and Excel are required.

- Work Schedule: During School need to be able to work a minimum of 15-20 hours per week during business hours (7:30am to 5:30pm) and can work up to 28 hours a week Max if a fit for the Student and During Breaks can be up to 40 hours a week as needed. (we will work around your school schedule as needed).

- Length of Internship: 1 Year Minimum and could extend longer OR turn into a full-time position.

- Target start date will be in October or early November.

SUMMARY

The Process Specialist Associate will have a vital role that is strategically aligned to support the field personnel with non-technical and technical documentation related to Outage Services and Safety. Responsibilities will also include managing, coordinating, and adapting the processes and procedures from the conceptual stages of draft to published within the various Quality Management (QMS) and Document Management (DMS) System(s).

ESSENTIAL DUTIES & RESPONSIBILITIES

- Assist with the creation and maintenance of non-technical and technical documentation.

- Partner with the key stakeholders and peers to produce world-class documentation.

- Assist Outage Services, Safety, and other teams in drafting user-facing content.

- Interpret business processes, process narratives, and configured systems to determine the simplest set of instructions for completing a specific task.

- Create, edit, proofread, and publish procedural instructional documentation.

- Participate in process and system demonstrations.

- Assist in the development of processes that enhance efficiency.

- Work with peers and leadership to maintain departmental document controls systems to drive improved business performance and customer satisfaction.

- Participate in cross department coordination activities, in larger business processes, where Outage Services or Safety is a stakeholder.

- Assist users with any questions related to document controls software, creation, and practices.

- Develop an understanding of export control and current ISO standards as they apply to document control and support compliance and initiatives, including, but not limited to internal and external audits.

- Provide Management with ad hoc reports, flow charts, procedures, work instructions, and related forms as needed.

- Utilize technology to enhance work efforts and prepare reports that represent data obtained through a variety of platforms.

- Assist in maintaining an organized document control/archival system per department and corporate standards.

- Must take a proactive approach to controlling (and escalating as necessary) risk-related issues that could jeopardize the integrity of department data, procedures, or processes.

- Actively engage in the continual improvement of processes and procedures.

- Adhere and implement branding initiatives as directed by corporate and the Marketing and Communications team.

- Assist the team with any activities relating to pre and post outage materials, including but not limited to, creating, storing, and archiving drawing books; processes and charge technological devices, scan/print documentation, prepare thumb drives for outages, and ship.

- Overnight travel (less than 5%) by land and/or air.

- Perform other such duties as may be required.

OTHER DUTIES AND RESPONSIBILITIES

- Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.

- Participate in proactive team efforts to achieve departmental and company goals.

- Contribute to building a positive team spirit.

- Communicate effectively with subordinates and management at all levels.

- Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.

- Comply with all company policies and procedures.

- Engage in conflict resolution, on an as needed basis.

- Maintain the highest degree of honesty, integrity, and professionalism at all times.

KNOWLEDGE, SKILLS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Education and/or Experience: Working to achieve bachelor’s degree in English, Marketing or Business Administration from an accredited institution. Sophomore or Junior year is preferred. Familiarization with a variety of development, authoring, and content management tools such as Microsoft Suites and SharePoint. Proficiency in these systems is preferred.

- Computer Skills: Knowledge of database, project management, spreadsheet, word processing software, and electronic mail. Proficiency in Microsoft Office (Word, Excel, Visio, Power Point, One Note, Outlook) Software and Document Management Software. Microsoft Word and Excel are required.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, bend, talk and hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to toxic or caustic chemicals. The employee’s working environment may be loud. The employee may be required to adhere to Mitsubishi Power and customer safety procedures including but not limited to, the use of personal protection equipment (hardhat, safety glasses, goggles, hearing and fall protection).

Mitsubishi is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.

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