Pro Field Sales Representative

Remote- Based out of Dallas, TX

About the Role

The Pro Field Sales Representative serves as Gibraltar Building Accessories (GBA) primary point of contact for driving sales growth and market share within the Home Center and specialty retail channel. This role is responsible for building strong, trusted relationships with the retail channel associates such as OSRs, PAEs, IPSOs, IPSMs, Pro Desk leadership, Account Managers, Inside Sales Support Representatives, and directly with Pro contractors in the assigned region.

By combining account relationship management with technical product expertise, jobsite engagement, and installation training, this role ensures that GBA solutions are easy to sell, simple to install, and consistently deliver preferred service compared to competitors. The Pro Field Sales Representative will also leverage reporting to identify opportunities where OSRs or other partners need additional support and provide the tools, training, and confidence they need to grow their business with GBA.

Ultimately, this role facilitates a seamless and oversimplified experience for the retail home center Pros, reinforcing that working with GBA means working with experts who handle the details—so our partners can focus on winning more business.

What You’ll Do

Drive Contractor & Pro Sales

- Increase sales volume, market share, and average selling price across assigned product categories.

- Proactively manage relationships with OSRs, AMs, ISSRs and Pro Desks to identify opportunities, influence quotes, and secure project wins.

- Sell the “whole project” by understanding contractor needs from takeoff to install and positioning GBA solutions accordingly.

- Effectively balance prioritization of the hunting of OSRs potential business and the intake demands of ones currently selling our products.

Field & Jobsite Engagement

- Spend the majority of time in the field conducting jobsite visits, attending pro-focused events, and meeting face-to-face with key decision makers.

- Represent GBA at contractor events, trade shows, lunch-and-learns, and industry functions — occasionally including national builder shows or events in other markets.

- Deliver technical product training and installation best practices to contractors, OSRs, AMs, ISSRs, and pro desks both in-person and virtually.

Sales Planning & Execution

- Develop and manage a weekly schedule that balances proactive prospecting, account management, and event participation.

- Maintain a deep understanding of assigned territory — top accounts, competitive landscape, key products, and emerging opportunities.

- Leverage internal reporting and home center sales reports to support to examine the business and develop tactical strategies to meet and/or exceed goals.

Customer Experience & Technical Support

- Participate in and actively pursue continuous learning to become an expert on GBA products and service platforms. Strategically use the expertise to educate Pros, OSRs, Pro Desk Associates on our service and product offerings to build their brand loyalty and confidence when selling our products.

- Support pro partners through the full sales cycle: quoting, ordering, fulfillment, and post-sale follow-up.

- Serve as a product knowledge resource for application questions, troubleshooting, and installation guidance.

- Collaborate with internal teams to resolve issues quickly and ensure exceptional service levels.

- Proactively, effectively and promptly address product, warranty and/or service issues and communicate resolution with all parties involved including store personnel, consumer, Pro Sales Manager and GBA corporate.

Market Intelligence & Feedback

- Share actionable market insights with leadership — competitive activity, pricing shifts, new entrants, and customer needs.

- Recommend programs, promotions, and resources to support sales growth in the pro channel.

What You’ll Need

Education

- High school diploma or equivalent required; bachelor’s degree preferred.

Experience

- 3+ years in outside sales, preferably in building materials, construction products, or related industries.

- Experience with product application, installation, or technical training strongly preferred.

- Experience working with contractors, builders, or pro sales teams strongly preferred.

Skills & Qualifications

- Excellent communication skills with the ability to influence buying decisions and present confidently to groups.

- Ability to measure dimensional spaces and use trade tools (tape measurer, drill, blueprints)

- Proven track record of successfully developing new business

- Strong presentation and training skills, both in-person and virtual.

- Ability to explain and demonstrate product installation methods and application techniques.

- Highly motivated, energetic, and comfortable working in a fast-paced, field-based environment.

- Demonstrated successful capability to resolve conflict over sensitive or complex issues, with demonstrated decision-makings skills.

- Willingness to attend product training sessions, contractor events, and trade shows as required to expand sales and technical expertise.

- Proficient with Microsoft Office (Excel, Word, PowerPoint). CRM experience a plus.

- Must have and maintain a valid driver’s license; ability to travel within region with occasional overnights.

Work Environment

- Field-based, remote role requiring regular travel (90%+) within assigned territory.

- Must be comfortable working in retail store environment, professional office and construction site environments, including varying outdoor conditions.

Disclaimer

The information in this description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.