Police Records Technician I/Police Records Technician II

Description

ABOUT ARCADIA

Nestled along the rolling foothills of the San Gabriel Mountains and Angeles National Forest, Arcadia is a charming, family-oriented community with a population of just over 57,000. Located only 13 miles east from downtown Los Angeles, regional transportation networks like the Metro Gold Line connect Arcadia as a premier residential, shopping, and entertainment destination in the San Gabriel Valley. Arcadia is known for its top-rated schools, iconic landmarks, and serene neighborhoods. Arcadia is an award-winning community having been twice named as the Best City in California in which to Raise Kids and the2017 Most Business-Friendly City in Los Angeles County. With the conveniences and amenities of a full-service, mid-size city, Arcadia’s “Community of Homes” provides a quality of life that will go Above & Beyond your expectations.

ABOUT US

At the Arcadia Police Department, making a positive difference is the guiding principle that shapes our decisions. The belief that every member of our team has the ability to positively impact the community is entrenched at the core of our organization.

We are forward-thinking problem solvers that are rooted in tradition. Our diverse team values professionalism, integrity, work ethic, positive attitude, and camaraderie.

If you are interested in embarking on the journey of serving the public as a member of our Records Unit, we welcome and encourage your application. Come join and experience what it is like to serve a community that supports and appreciates its Police Department.

SALARY INFORMATION:

POLICE RECORDS TECHNICIAN I

Monthly: $3,652 - $4,560

Annually: $43,824 - $54,720*

POLICE RECORDS TECHNICIAN I

Monthly: $4,029 - $5,030

Annually: $48,348 - $60,360*

Listed salary amounts indicate the first and last steps of the range for each position.

WHAT WE OFFER:

+ 6% effective 07/01/2025 + 5% effective 07/01/2026

RECRUITMENT PROCESS: Apply Online – Submit a detailed, thorough online application by 11:59 p.m. on Monday, May 26, 2025. Examination Process –The examination process for this recruitment will consist of two test components: a multiple-choice written test (Pass/Fail) and a qualifications appraisal interview (100%). Applicants are required to pass each component of the examination process with a score of 70.00 or above in order to successfully be assigned to an eligibility list. The written test component and the qualifications appraisal interviews are tentatively scheduled for the week of June 16, 2025.

DEFINITION

Under immediate supervision (Police Records Technician I) or general supervision (Police Records Technician II), to perform responsible, specialized clerical and computer data entry work in the preparation and maintenance of sensitive and confidential police records; to assist in searching and processing female offenders; and to communicate with police units.

Examples of Duties

DISTINGUISHING CHARACTERISTICS

Police Records Technician I

This is the entry level in the Police Records Technician class series. Positions at this level usually perform most of the duties required of the positions at the Police Records Technician II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgement in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Since this class is often used as a training class, employees may have only limited or no directly related work experience.

Police Records Technician II

This is the full journey level in the Police Records Technician class series. Positions at this level are distinguished from the Police Records Technician I level by the performance of the full range of duties as assigned, working independently and exercising judgement and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class series are flexibly staffed and positions at the Police Records Technician II level are normally filled by advancement from the Police Records Technician I level with three years of experience and successful performance reviews. When filled from the outside, the employee is required to have prior related experience which allows the employee to meet the qualification standards for the Police Records Technician II level.

UPERVISION EXERCISED

Police Records Technician I

Exercises no supervision.

Police Records Technician II

May exercise technical and functional supervision over lower level staff.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

Perform a wide variety of clerical work including typing, proofreading, filing, coding, checking, and recording information on records.

Perform data input of all pertinent information from hard copy reports to computerized information.

Answer telephones: relay messages: receive and refer complaints; answer routine questions.

Type and process criminal complaints, citations, warrants, police reports, and other related materials.

Utilize computer and teletype terminals to input and receive law enforcement and general administrative records and information.

Code and tabulate statistical data and other activity summaries; compile statistical crime reports for submission to Department of Justice and FBI.

Assist in searching, handling, processing, and transporting female offenders and suspects.

Process employee work schedules; compile employee payroll records; check payroll for accuracy and completeness.

Operate office equipment including word processors, computers, typewriters, scanners, printers, calculators, microfilm, and copy machines.

Perform related duties as assigned including translation by bilingual personnel, callout procedures, monitoring of detained juveniles, and provision of care and supervision of unattended minors.

Maintain complex department records and files; maintain and operate record keeping machines specific to the Police Department.

Observe and monitor the public at the counter; respond to questions and routine requests for information; collect monies for public requests for reports and services.

Compile daily reports from officers; match reports to radio cards and file reports.

Prepare and forward statistics to outside agencies.

Respond to officers' request for information.

OTHER JOB RELATED DUTIES

Perform related duties and responsibilities as assigned.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Police Records Technician I

Knowledge of:

Modern office procedures, methods, and computer equipment.

Principles and procedures of record keeping.

Basic mathematical procedures.

English usage, spelling, vocabulary, grammar, and punctuation.

Skill to:

Operate modern office equipment including computer equipment.

Type at a speed of 40 words per minute and enter data at a speed necessary for successful job performance.

Ability to:

Learn, interpret, and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions.

Learn police terminology and law enforcement codes.

Learn alphabetical, numerical, and subject matter filing systems.

Learn techniques used in public relations.

Prepare and maintain accurate and complete records.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Police Records Technician II

In addition to the qualifications for Police Records Technician I:

Knowledge of:

Police terminology and law enforcement codes.

Alphabetical, numerical, and subject matter filing systems.

Techniques used in public relations.

Ability to:

Prepare clear and concise reports.

Handle multiple tasks with frequent interruption.

Perform accurate mathematical computations.

Meet and deal tactfully and effectively with the public.

Interact effectively and sensitively with individuals from diverse backgrounds.

Respond to requests and inquiries from the general public.

Maintain confidentiality of sensitive information and data.

Minimum Qualifications

Police Records Technician I

Experience:

One year of responsible general office clerical work experience.

Training:

Equivalent to the completion of the twelfth grade. Additional course work in business practices is desirable.

Police Records Technician II

Experience:

Three years of responsible Police Records Technician experience.

Training:

Equivalent to the completion of the twelfth grade. Additional course work in business practices is desirable.

Supplemental Information

Special Requirements:

Essential duties require the following physical skills and work environment:

Ability to work in a standard office environment; availability for shift work.

Application:

A fully completed online application is required to be submitted. Incomplete, late, emailed, faxed and hard copy applications are not accepted. Resumes are not considered in lieu of the required online employment application. All certificates, resumes, cover letters, and other documents requested by the City for the position advertised, must be uploaded with your online application.

The Selection Process:

Those candidates who are determined to be best qualified based upon the information presented on the application materials will be invited to continue in the selection process which may include a qualifying written or performance evaluation and will include an interview weighted 100%. The City reserves the right to limit the number of interviews conducted. Candidates will be notified via e-mail or telephone if they qualify to move to the next step in the selection process. The interview score will determine ranking on the eligibility list and will remain in effect for one year.

Pre-employment background and medical examinations are additional requirements for hire. Failure on any part of the selection process will result in removal from the recruitment process. Please Note: If you have a disability that may require an accommodation in the selection process, please notify Human Resources in writing when you submit your application.