Permitting Coordinator

Company Summary: Durkin & Heritage Companies is a family-owned business servicing the consumer and wholesale sectors of the fuel oil, propane, pool & emergency drinking water market. As a growing business in the Energy industry, we are actively searching for a dedicated professional to support our team in our Brewster, NY offices. We are looking for a positive, hardworking individual who is eager to learn our business and support an efficient and fast paced office environment.

Job Position: to work closely with the Propane and Heating Oil Managers in scheduling and preparing upcoming jobs. As the Permit Coordinator, your primary responsibility is preparing and assembling all applications/documents required for Building Permit Submission, as well as the submission and application tracking/follow up. You will also be responsible for assisting Managers with administrative tasks such as updating project statuses in our software, file storage/management, and assist customers by providing basic account information to answer questions.

- Permit Processing: Gathering supporting documents (internally and obtaining them from clients externally via software/email), completing applications and submitting them to local and state government agencies – typically building/construction permits.

- Permit Coordination: Frequently following up on submitted applications and managing/communicating the timeline or estimated completion date, with office staff and customers with the goal of getting all applications approved as soon as possible.

- Inspection Scheduling: Schedule and confirm inspections with local authorities, ensuring jobs are ready for final approval. Follow up once inspections have occurred to obtain their results.

- Communication Liaison: Communicating with local building departments to ensure timely responses, clear documentation, and confirm research findings (e.g. - Calling the Jurisdiction to ensure the permitting process pertaining to a client’s project doesn’t involve any extra forms/fees that may not be listed online).

- Job Support: Working with Managers in office to ensure all trackers/software/file storage systems are up to date, organized, and relaying the latest information relating to permit submission.

- General Customer Service: Fielding phone calls from customers, to help answer questions about their account, schedule service appointments, assist in setting up new customers, etc.

Experience & Qualifications:

- Experience in administration/project coordination/clerical work, scheduling appointments

- Tech savvy, entry level skills with Microsoft excel, word, email

- Excellent written and interpersonal skills - not afraid to make phone calls, negotiate and over-communicate both internally and externally with clients and jurisdictions

- Independently motivated, but willing to work with a team — able to work independently on assigned projects, but also willing to assist teammates and ask for help from teammates when needed.

- Strong organizational skills and extreme attention to detail

- Ability to learn quickly and effectively

- Demonstrated ability to manage priorities and projects in a dynamic, fast-paced environment

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee discount

- Flexible schedule

- Health insurance

- Paid time off

- Parental leave

- Vision insurance

Work Location: In person