Performance Improvement Analyst

Role Synopsis

The Performance Improvement Analyst is a key part of the operations team in bp pulse US. We have a vision of becoming the best EV charging operator in the US and it starts with fostering high performance. This role leads performance reporting, analysis, and continuous improvement for the US bp pulse charging business. It’s an excellent opportunity to demonstrate retail operational leadership in a rapidly growing nationwide business. Not only, will the role holder be able to identify improvement opportunities but also supported to implement them. The role holder will operate at both a tactical and strategic level – supporting day to day adjustments while also helping to define the 12–18-month strategy for the business. It combines deep data analytics, communicating insights with leadership and delivering meaningful projects – all in service of making our charging network safe, reliable, simple to use and profitable.

Key Accountabilities

- Strategic analysis: with deep analysis, generate trends, meaningful insights, and improvement recommendations for network performance. This will be a key input into the broader team’s monthly and quarterly improvement cycle.

- Continuous Improvement: lead and support initiatives that have been identified as opportunities to improve network safety, reliability, consumer experience, and profitability.

- Performance reporting: develop and maintain dashboards that help the operational team to review weekly, monthly and quarterly performance.

- Performance management: lead the weekly trading meeting which brings together all relevant teams within operations (maintenance, pricing, product, marketing, and consumer offer) to identify tactical adjustments that could be made to optimize performance week on week.

- Change Facilitation: Partner with cross-functional teams to implement process improvements and verify benefits.

- Data Quality: Ensure integrity of data sources and reporting flows (Power BI, CPMS, Salesforce, SAP).

Education:

Bachelor’s Degree in a relevant field – Business, Sciences, or Engineering, or equivalent experience.

Essential Experience

- Strong analytical and problem-solving skills with Ability to interpret complex data and communicate insights clearly to technical and non-technical collaborators.

- Expert level Microsoft Excel, proficiency in Python. Exposure to/proficiency in Power BI and SQL is a plus.

- Curiosity, adaptability, and a continuous improvement approach.

- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

- Excellent communication and collaborator management skills.

Desirable Experience

- Exposure to Lean/Six Sigma or other process improvement methodologies.

- Familiarity with EV charging operations, energy markets, or DCFC technology.

- Experience with statistical analysis.

WHY JOIN US

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. How much do we pay (Base)? 106-151K *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. This position is eligible for Select U.S. Benefits.. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select U.S. Benefits.. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select U.S. Benefits.. We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee . You may learn more about our generous benefits at Select U.S. Benefits.. As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select U.S. Benefits.. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.

Reinvent your career as you help our business meet the challenges of the future.

Apply now!