Payment Adjustment Processor

Payment Adjustment Processor - (250000QD)

Description

MLGW is the nation’s largest three-service municipal utility, serving over 440,000 customers representing diverse backgrounds. Since 1939, MLGW has met the utility needs of Memphis and Shelby County residents by delivering reliable and affordable electricity, natural gas, and water service. We provide a full range of customer-oriented services, including a major role in the economic development for our customers.

MLGW recognizes that our greatest assets are our employees and value diversity, equity and inclusion. We are committed to providing opportunities for career growth, training, and development. MLGW offers competitive benefits including PTO, pension and 457B retirement plan. We are dedicated to corporate social responsibility through community volunteerism and giving.

MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.

The essential responsibilities of the Payment Adjustment Processor are to Reconcile erroneous payments; maintain control of and process non-sufficient fund checks; set up bank drafts accounts; receive and process mail/cash payments from customers and collections from agents; maintain control of reports; audit various computer listings to verify and correct billing information; balance daily transactions and checks with stubs; perform various clerical functions and other related duties.

Qualifications

Qualification Requirements:

Must pass Division's typing test of 30 w.p.m. Must successfully complete Placement/ Performance Exercises. Must have successfully completed Division's training in basic computer skills.

Must successfully complete Customer Contact Test.

Physical Working Conditions:

Works inside under good conditions.

Primary Location: USA-TN-Memphis

Work Locations: BL01 Kenneth O Cole Credit Office 245 South Main Street Memphis 38103-3915

Job: Administration & Clerical

Organization: 0331410 Payments and Banking

Job Posting: Sep 17, 2025, 12:01:00 AM

Minimum Salary: 22.90

Midpoint Salary: 26.89