P1 - Account Coordinator

About Us

Founded in Toronto, ON, Canada in 1996, Combined Metal Industries (CMI) has quickly grown into a successful full-service metal recycling corporation servicing a strong core customer base in Canada with a presence in all Ferrous and Non-Ferrous markets across North America. As a leading partner to the Canadian manufacturing industry, CMI is transforming the Canadian marketplace with best environmental and quality management practices in all our processes and facilities.

We are seeking a dynamic and organized individual to join our team. The ideal candidate will go beyond the traditional administrative tasks and play a key role in supporting various aspects of our operations. You will be responsible for providing a positive experience for internal and external customers.

Key Responsibilities:

- Process and analyze data to ensure accuracy of information

- Manage and ensure the accuracy of records and documents

- Receive and respond to customer inquiries in a timely manner

- Coordinate and follow established processes

- Develop and maintain databases, spreadsheets, and other organizational tools

- Prepare and distribute documents, reports, and correspondence

- Back up to reception

- Perform other related duties as assigned.

Position Requirements:

- High School Graduate

- Post-secondary education in an administration or business program is an asset

- Administrative experience is an asset

- Customer service oriented, possess tact and judgement in dealing with demanding customers.

- Ability and desire to learn, seeking growth in career and job function.

- Ability to work with little supervision.

- Possess problem analyses and solving skills including basic arithmetic computations.

- Excellent English communication skills. (written and verbal)

- Ability to proactively identify inefficiencies, escalating and proposing solutions.

- Intermediate computer skills with MS Word, Excel, PowerPoint and Outlook

- Must be able to respond to tight deadlines during regular and peak periods and to last-minute demands and requirements.

- Organized, detailed oriented, ability to prioritize tasks

A few super cool things about us / what we offer:

- Competitive salary with an opportunity to realize a bonus based on performance

- Performance-based salary increases

- Comprehensive benefits

- CMI Academy seminars and workshops to accelerate your personal and professional development

- A great team to learn from and unlock growth and career opportunities

- An inclusive, friendly, and multi-cultural environment

- Progressive and approachable leadership team focused on winning and continuous improvement

- A commitment to your health and safety and those CMI impacts

- A chance to give back to the environment and contribute to sustainability