Onboarding Coordinator

#WeAreONEOK

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Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. Job Summary

At ONEOK, our people are our greatest asset. As an Onboarding Coordinator, you’ll help shape the experience of new employees from offer acceptance through their first year on the job.

While this role sits within HR, the skills that make someone successful here aren’t limited to traditional HR experience. You might come from a background in project coordination, training, hospitality, event planning, or operations. What matters most is your ability to organize details, anticipate needs, and create experiences that make people feel seen, supported, and set up for success.

If you’re energized by the opportunity to care for people through logistics, communication, and connection…we’d love to meet you.

Job Profile Summary

The Onboarding Coordinator plays a key role in delivering a consistent, high-quality onboarding experience for all new hires. This position is responsible for supporting and coordinating onboarding activities and initiatives, ensuring every new employee feels welcomed, prepared, and set up for long-term success. This role requires strong organizational skills, attention to detail, and a passion for creating meaningful, engaging experiences.

Essential Functions And Responsibilities

- Guide new hires and hiring leaders through key pre-start logistics

- Collaborate with Talent Acquisition, Benefits, IT, Security, and Facilities to ensure all equipment, system access, and workspace needs are met

- Organize welcome materials, coordinate badge photos, and arrange travel as needed

- Support the planning and execution of in-person and virtual onboarding events (e.g., New Hire Orientation)

- Host and/or provide operational support to ensure a seamless Day One experience

- Manage logistics, track attendance, and provide follow-up communications

- Monitor and coordinate onboarding milestones (30/60/90-day check-ins, one-year anniversaries)

- Facilitate touchpoints between new hires, leaders, and mentors

- Maintain and update onboarding content, tools, and communication timelines

- Provide support for regional-specific onboarding needs

- Enter, track, and maintain onboarding data using Workday, Outlook, Microsoft Teams, and SharePoint

- Generate and analyze reports to measure onboarding effectiveness

- Coordinate and manage onboarding communications across platforms

- Document and evolve onboarding procedures and best practices

- Serve as a welcoming, knowledgeable point of contact for new hires and leaders

- Equip hiring leaders with onboarding tools, resources, and timely reminders

- Collect feedback and identify opportunities for continuous improvement

- Foster a sense of belonging for employees across office and field locations

- Champion company’s core values: Safety, Innovation, Ethics, Excellence, Service, and Inclusion

- Reinforce company's mission: Delivering energy products vital to an advancing world

Education

- Associate's Degree in business, communications, human resources, or related field or 2+ years of equivalent experience in a coordination, training, hospitality, or customer-facing role.

Work Experience

- 1 - 2 years related work experience and training related to:

- Hospitality, training, or customer-facing role

- Project or event planning experience

- Interpersonal/communication skills

Knowledge, Skills And Abilities

- Skills in: MS Office applications, MS Word, Excel and Outlook

- Ability to: learn HR Systems (Workday)

- Ability to: compile, prepare and interpret information and reports pertaining to new employee data

- Ability to: develop information and data to support onboarding activities and improvements needed

- Ability to: communicate and/or exchange written and verbal information or instructions

Licenses and Certifications

- None required

Strength Factor Rating - Physical Demands/Requirements

- Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Strength Factor Description - Physical Demands/Requirements

- Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)

- Walking: Moving about on foot (Frequently)

- Sitting: Remaining in a seated position (Constantly)

- Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)

- Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)

- Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)

- Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)

- Climbing: Ladders, Stairs (Occasionally)

- Balancing: Maintaining body equilibrium to prevent falling (Occasionally)

- Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)

- Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)

- Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)

- Crawling: Moving about on the hands and arms in any direction (Occasionally)

- Reaching: Extending hands and arms in any direction (Constantly)

- Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)

- Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)

- Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)

- Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)

- Hearing: Perceiving the nature of sound by the ear (Frequently)

- Tasting/Smelling: (Occasionally)

- Near Vision: Clarity of vision at 20 inches or less (Constantly)

- Far Vision: Clarity of vision at 20 feet for more (Frequently)

- Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)

- Vision: Color - The ability to identify and distinguish colors (Constantly)

Working Conditions/Environment

- Employee is subject to inside environmental conditions

Working Conditions

- Well lighted, climate controlled areas (Constantly)

- Frequent repetitive motion (Constantly)

- CRT (Computer Monitor(s)) (Constantly)

Travel

- 30%, Travel to offices and job sites throughout the system.

Driving

- Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license

ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK. ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547 . Expected Salary Range

$54,000.00 - $82,000.00