Regional Service Manager

Regional Service Manager

Status: Exempt (salaried)

Department: Service

Position Summary

The Regional Service Manager is a key ambassador to our fuel cell system customers in the field. The RSM takes ultimate responsibility to ensure that a high-level of service is provided to support our customer sites and maintain the functionality of their installed fleet of Plug Power units. This role must set extremely high standards for customer service while working to embed this mindset within the performance output of direct report team members. The RSM must be both a technical subject matter expert and a role model for Plug Power’s customer relationship building. The RSM must also ensure the ongoing training and development of their team members both in their technical acumen and their customer service approach. This role is vital to supporting the strong reputation for the reliability of Plug Power technology as well as furthering the Company’s reputation as a dedicated service partner to customers.

Core Duties and Responsibilities

Education and Experience

Pay Rate:

$96,800.00 - $154,900.00

We offer a fantastic total rewards package at Plug, and a brief summary is below:

✓Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment. If you are interested in this position, we’d ask that you apply.

✓The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.

✓Health, Dental & Vision Insurance eligibility starting from the first day of hire

✓401(k) with 5% company match

✓Bonus eligibility

✓Paid time off including vacation, personal and sick time

✓Paid Holidays

✓Wellness Reimbursement Program

✓Potential to apply for Tuition Reimbursement

✓Employee Referral program

✓Employee Assistance Program

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.