Network Technician Specialist

Company Biography

Utilities Kingston is located in Kingston, Ontario, equi-distant from Toronto, Montreal and Ottawa, where the St. Lawrence River meets Lake Ontario and the Rideau Canal (a UNESCO World Heritage site) – Kingston is a stunning, historic city that consistently ranks as one of the best places to live in Canada. Kingston’s 123,363 community-minded citizens enjoy an outstanding quality-of-life enhanced by recreational and creative opportunities and supported by excellent health care facilities and municipal services, programs and facilities.

Utilities Kingston is unique in Ontario, combining water, wastewater, gas, electricity and telecommunications services in one company under the leadership of a single C.E.O. This shared services delivery model gives Utilities Kingston clear advantages in cost savings and customer service over other utility providers in the province. Utilities Kingston has provided the residents of Kingston with safe and reliable utility services for more than 150 years.

Primary Duties

The Network Technician Specialist performs general maintenance of telecommunications equipment and facilities. They complete customer equipment installations, fibre terminations, cable pulls, Cat5 cabling and re-route customer fibre cables in addition to maintaining many parts of the fibre network.

Key Responsibilities:

Set up new customers, move existing fibre cable for customers and prepare customer sites for fibre termination.

Develop and implement maintenance plans for infrastructure components.

Perform fusion splicing on fibre optic cables at customer sites and within company facilities.

Interact with customers to explain work that is being completed and respond to questions.

Develop and maintain inventory lists for departmental inventory.

Support troubleshooting activities of the department.

Maintain inventory, order and pick up supplies as required.

Complete locates for telecommunications infrastructure and advise contractors of requirements and best practices for excavations while performing work near telecommunications infrastructure.

Ensure work is completed in compliance with safety policies, procedures, regulations and maintain a safe working environment.

Education, Certification and Other Qualifications Required

Knowledge, Skills & Abilities:

Intermediate proficiency installing fibre optic network components and troubleshooting issues

Intermediate network design and monitoring abilities

Intermediate ability to complete wireless network installations and maintenance

Intermediate knowledge of the Work Protection Code

Intermediate knowledge of Cisco equipment installation requirements and their operation

Intermediate verbal and written communication skills

Intermediate ability to perform fusion splicing

Intermediate proficiency with MS 365

Intermediate ability to use hand tools to perform maintenance tasks

Intermediate knowledge of Occupational Health and Safety requirements as it relates to individual, organizational and operational requirements

Qualifications:

Post-secondary diploma in a technology or electronics program

3+ years’ previous experience in a telecommunications environment

Class G drivers’ licence

Special Working Conditions/Conditions of Employment

Note: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties which may be assigned from time to time.

Closing Statement

Your resume and/or cover letter must clearly demonstrate how you meet the requirements of the position.

Accessibility Statement

Appropriate accommodations will be provided as required by the Accessibility for Ontarians with Disabilities Act (AODA) upon request.

Employment Equity

Utilities Kingston is committed to employment equity and we encourage applications from all designated group members. Our goal is a diverse, inclusive workforce that reflects the Kingston community.

Utilities Kingston thanks all candidate that apply, however, only those selected for further consideration will be contacted.