Network Operations Infrastructure Engineer Associate- Infrastructure Engineer

Job Posting End Date

10-07-2025

Please note the job posting will close on the day before the posting end date.

The position involves supporting enterprise network transport operations, focusing on the installation, configuration, and performance analysis of transport network technologies. The role includes maintaining various transport networks such as Fiber Optic Cable, DWDM, and microwave systems, while also participating in a rotating on-call schedule for 24x7 support.

- Install, configure, and analyze performance of transport network technologies.

- Operate and maintain transport networks including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems.

- Analyze, troubleshoot, and resolve complex network issues and projects.

- Participate in a rotating on-call schedule to provide continuous support.

- Collaborate with cross-functional teams for seamless integration of transport network solutions.

- Develop and maintain documentation for network configurations and procedures.

- Monitor network performance metrics and implement improvements.

- Assist in planning and executing network upgrades and expansions.

What We're Looking For:

Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.

No additional experience is required.

An equivalent combination of education and related experience may be considered.

Bachelor's degree in computer science, engineering, or related technical field is required.

2 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

- At least two years of direct support experience in Transport Operations within a large enterprise environment, preferably in the utility or energy sector.

- Familiarity with ServiceNow or similar ITIL processes is a plus.

- Experience with various transport networks and network monitoring and management tools.

- Strong communication, analytical, and problem-solving skills.

- Ability to work independently with minimal supervision.

What you’ll get:

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

#AEPCareers

SP20-006

$72,380.00-90,474.50 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.