Pedernales Electric Cooperative

Network Operations Engineer, Lead

LocationJohnson City, TX
Job TypeFull-time
Salary$105,392-$105,392

About This Job

PHYSICAL OFFICE LOCATION: PEC Technology Center - 1506 US-281, Johnson City, TX 78636, Johnson City, TX 78636


Hybrid Work Options Available

$105,392.00 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits

Qualifications may warrant greater starting base pay within the full pay range. Individual base pay is determined by experience, job-related skills, and relevant education or training.

PHYSICAL OFFICE LOCATION: PEC Technology Center – 1506 US-281, Johnson City, TX 78636


Hybrid work options available


Position Summary

This position is responsible for operating the Cooperative's internal data communication communications systems.


Essential Duties and Responsibilities

Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols, using standard project planning methodologies.

Identify and improve the reliability, security and effectiveness of IT network and wireless services

Identify, evaluate, manage, and execute projects which will improve data and telecom systems in support of the business

Lead all aspects of the design, engineering, and implementation of enterprise telecommunications infrastructure with a focus on stability, automation, and innovation.

Ensure data and telecom services are secure, reliable, and performing as needed.

Coordinate response to and resolution of Telecom related incidents and performance issues.

Ensure assigned projects are completed on time and within the approved budget.

Conduct telecommunications needs assessment

Recommend changes to the existing telecommunications infrastructure

Develop and review operating procedures

Review monthly telecom expenses and submit for payment.

Assist with interfacing Telco Carriers with telecommunications circuits, installation, and troubleshooting.

Manage all procedures related to the identification, prioritization, of Network & Telecom problem tickets, including the monitoring, tracking, and coordination of resolutions.

Maintain the security of confidential information

Stay abreast of advances in technology

Demonstrate regular and prompt attendance

Performs other related duties as necessary or assigned.


Supervisory and/or Leadership Responsibilities

Provide technical direction to others and assist in the development of less experienced staff.


Knowledge, Skills and Abilities

Knowledge of business and management principles including strategic planning, resource allocation, leadership techniques and budgeting

Knowledge of using computer systems, which may include setting up and using hardware and software programs, entering data or processing information

Knowledge of principles and processes for providing customer service


Skilled in monitoring and managing performance


Skilled in establishing and communicating performance expectations and metrics


Skilled in time management


Skilled in prioritizing and managing changing priorities

Skilled in anticipating, identifying, analyzing, and resolving conflict and problems

Skilled in presentation and facilitation techniques

Skilled in Calabrio Workforce Optimization

Skilled in Apple and Android mobile device technology

Skilled in Cisco Unified Communications

Ability to communicate effectively verbally and in writing

Ability to listen and understand information verbally and in writing

Minimum Qualifications - (Education, Experience, Certification, & Licensing)

Bachelor’s Degree in a related field

Directly related experience may substitute for education

Seven years of experience in telecommunications

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The employee may be required to stand; reach with hands and arms, stoop and kneel

The employee may be required to sit or stand for long periods of time

The employee may be required to lift, carry, push, pull or move up to 25 pounds

The employee may be required to travel

Exempt employees receive a fixed bi-weekly salary to compensate them for all hours worked during each pay period

This position may be required to work more than 40 hours per week

This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of essential duties and responsibilities shall not be held to exclude other duties that may be assigned based on the needs of the Cooperative.


Position Open Until Filled

Pedernales Electric Cooperative is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.

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