Mining Technology Technician - MININ004819

Description

Would you like to be part of a focused, dedicated team? Do you want to

work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive

training and employee development along with an opportunity to grow your

career and thrive under Wagner s reputation for excellence. We offer

excellent benefits and supply you with the tools you need to maximize your

potential and grow within Wagner.

Benefits Include

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8

company paid holidays

Medical, dental, and vision insurance

Life and AD&D Insurance

Retirement Plans - 401K and Roth 401K , eligible employees can receive a

company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

CEFCU- Citizens Equity First Credit Union - Employees have access to services

include payroll deductions savings, accounts, loans, VISA card, and more.

Additional Benefits include: Unum Supplemental life Insurance, Aflac

Critical Illness + Accidental Insurance, ID WatchDog and discounted

employee phone plans.

The Mining Technology Technician is responsible for supporting Caterpillar

MineStar products and related technologies. These systems utilize multiple

sensors such a lidar, radar, electronic control modules, GNSS

receivers, mesh data radio networking, and accelerometers. Primary job

functions require installing, troubleshooting, calibrating, repairing,

and maintaining the onboard technology systems. Caterpillar MineStar systems

include remote controlled equipment, machine health monitoring systems,

site awareness, grading and drilling machine control and guidance. This

individual will perform these duties in a manner that reflects the company s

vision of working as One Professional Team at Wagner Equipment Co.

(WECo). This role ensures customers receive the full benefit from their mining

Pay rate: $31.00 - $45.00 per hour

Pay rate is dependent upon education & experience.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities

To Perform These Essential Functions.

Perform necessary job functions while adhering to all applicable safety

policies and procedures

Tracks and reports product problems to management and manufacturers

Maintains company standard regarding p-card reporting and record keeping

Provides/facilitates support and onboard training to customers

Develops a good working relationship with customers operating personnel and

provides training and refresher courses as required

Input, follow up, and maintain support tickets using TSC

Maintains outstanding One Professional Team relationships with WECo Sales and

Service Department personnel

Maintain positive work relationships with manufacturers representatives and

support personnel

Applies a working knowledge of GPS systems

Applies an understanding of survey practices and procedures

Applies a working knowledge of routers, firewalls, VLANS, switches,

windows server, data bases, multiple operating systems (Windows, Linux, Onx)

Serves as the technical expert for the installation, troubleshooting,

repair, and use of these systems

Ability to read and interpret schematics and engineering drawings

Serves as the application software expert and helps assure that the customer

is receiving full benefit from their investment

Evaluates system performance (hardware, firmware, database, network,

and software) and proposes changes as needed to optimize performance

Assists service managers in making customer, dealer, and manufacturer

policy settlement decisions

Acts as technical contact for external and internal customers

Facilitates internal and customer acceptance of these products by being a

reliable source of information on these products

Acts self-sufficiently in finding technical information from a variety of

sources

Identify necessary part numbers and coordinate the procuremen of repair parts

Troubleshoot and repair onboard technology and base machines as required

Effectively communicates complex technical issues to non-technical external

and internal customers

Other duties as assigned by manager

Required Education And Experience

High School Diploma or GED

Experience or training working with electronic components

Experience with construction and/or mining equipment

Experience or training in electronics, information technology, or

navigation systems

3-5 years technical or mechanical experience

Additional Eligibility Requirements

Must be able to acquire MSHA and OSHA certification for working at mine sites

Physical Demands & Competencies

Standing, walking, talking, sitting, use of hands & hearing

Squatting/Kneeling

Ability to ascend/descend ladders, stairs, etc.

Medium work that includes lifting and/or moving objects up to 35 pounds or

more

Data Entry, telephone, reading/writing, reasoning, organizational,

communication & math skills