CPS Energy

Mgr Infrastructure Special Projects

LocationSan Antonio, TX
Job Typefull_time

About This Job

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Position Summary

The Manager Infrastructure Special Projects is responsible for leading the design, implementation, and operational support of the organization’s hybrid IT infrastructure, encompassing both cloud and on-premises environments. This role ensures the optimal performance, security, and scalability of infrastructure services, while aligning with the company’s strategic goals and technology roadmap.

The Manager will oversee a team of skilled engineers and administrators, driving the successful deployment and maintenance of cloud-based solutions, as well as the ongoing management of legacy on-premises systems. With a deep understanding of cloud technologies such as AWS and Azure Cloud Platform, combined with proficiency in traditional data center operations, the Manager will play a critical role in modernizing the company’s IT landscape.

Key responsibilities include developing cloud migration strategies, managing infrastructure lifecycle processes, implementing security and compliance standards, and driving continuous improvements through automation and innovation. The Manager Infrastructure Special Projects will work closely with cross-functional teams, including application development, security, and operations, to deliver resilient and efficient infrastructure solutions that support business needs.

Grade: 18

Deadline to apply: Open until filled

Tasks And Responsibilities

Schedule and facilitate patch management meetings.
Facilitate coordination with SME’s of Bulk Electric Systems (BES) Cyber Systems and associated Cyber Assets to determine if there are any updates or patches that need to be applied.
Establish KPI’s and SLA’s.
Ensure all tickets (incidents, service requests, change requests) for the patching team are meeting proper SLA’s and workflow.
Ensure patch management activities are tracked and approved within the configuration management and change control process.
Manage and apply correct resources to Internal Audit liaison – monitor action items, track Request for Information workstreams, working with the proper business units based on the need of the request.
Provide resources to assist with special reports and projects.
Resolve or escalate issues, assisting business areas with gap analysis.
Plans, performs, and manages implementation plans for process improvement initiatives.
Ensure patch management processes are documented accurately and actions taken are compliant with CPSE policies.
Manage the tracking of mitigations to ensure security releases are implemented timely, or the mitigation plan is extended or updated in accordance with company policies and processes.

Minimum Skills Minimum Knowledge and Abilities

Demonstrated experience in a security role in support of a highly technical, complex environment.

Demonstrated experience with engagement of and partnering with enterprise security stakeholders.

Familiarity generating automated metrics to measure service, program effectiveness and consistency.

Knowledge of operationalizing security requirements.

Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to diverse audiences.

Knowledge of infrastructure and operations.

Preferred Qualifications

Experience in North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP) regulatory environment.
IT auditing and/or security background
Certified Information Systems Auditor or Manager (CISA/CISM), Certified Information Systems Security Professional (CISSP) or other security certification(s).
Cyber vulnerability management experience

Competencies

Communicates Effectively

Establishing Relationships

Managing Resources

Serving Customers

Acting Decisively

Building and Supporting Teams

Minimum Education

Bachelor’s Degree in Computer Science, Information Systems Management, Mathematics or other related fields from an accredited university or relevant experience.

Required Certifications Working Environment

Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Ability to travel to and from meetings, training sessions or other business related events.

Physical Demands

Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

#EITRole

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