Meter Reader

Position Summary:

Walks/drives assigned routes while accurately reading and recording electric, gas and water meter data.

Education/Experience: :

High school diploma (GED).

Skills/Abilities: :

Excellent customer relations skills. Ability to communicate clearly & concisely. Working knowledge of Itron meter reading system a plus.

Physical Demands:

The ability to use a computer keyboard effectively. The ability to orally communicate by phone & person to person. The ability to see and read printed material. The ability to safely operate a standard equipped company motor vehicle. The ability to walk several miles per day over rough terrain.

Work Environment:

Outdoor conditions. Brisk walking long-distances in all weather conditions. Exposure to animals.

Driving:

Must have and maintain a valid TN Class “D” license.

Telephone:

Must maintain an operating telephone and furnish the number to his/her supervisor.

Essential Functions: :

- Checks meter numbers and addresses.

- Checks meter box seals.

- Aids in the detection of power diversion.

- Reads meters and enters correct readings into hand-held computer to show consumption of water, wastewater, electricity and gas.

- Assists in re-reading meters to check for accuracy.

- Ensures that meters are registering properly; reports to supervisor defects or suspicious conditions.

- Reports customer complaints.

- Interacts with the public and customers in a courteous manner.

- Reports unusually high bills.

- Maintains assigned routes with respect to proper reading order.

- Operates a variety of tools and equipment including trucks, hand-held computers and hand tools.

- Performs general maintenance duties such as: changes out electric & water meters, clears mud, debris and other matter from the meter boxes as necessary.

- Assist Meter Shop personnel when needed.

- Follows safety guidelines and procedures.

- Performs additional duties as requested.