SUMMARY: Relevant Power Solutions (RPS) is a diversified power company with extensive experience with aero-derivative gas turbines. At our manufacturing facility in Houston, we design, build, and test gas turbine packages for use in the power generation and gas compression markets. In addition to packaging, we also provide After-Market Sales & Services, Engineering, Procurement, and Construction (EPC) services, integrating gas turbine packages with Balance of Plant (BOP) equipment, to provide turnkey power plant solutions.
The Mechanical Field Service Representative (FSR) is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for mechanical systems and equipment at customer locations. This role requires strong mechanical knowledge, hands-on skills, customer interaction, and frequent travel to domestic and/or international job sites.
DUTIES AND RESPONSIBILITIES:
•Establish, develop, and maintain positive business and customer relationships
•Plan and execute all aspects of service work, including labor, materials, and equipment
•Develop and maintain O&M and Services tooling
•Understand and utilize CMMS
•Participate in planning and execution of outages
•Install, commission, maintain, and repair mechanical equipment such as turbines, compressors, pumps, engines, gearboxes, and auxiliary systems.
•Troubleshoot mechanical issues and determine root causes of equipment failures.
•Provide detailed technical support and recommendations to customers and internal teams.
•Perform precision alignment, rigging, and use of specialized tools for disassembly/assembly of rotating and static equipment.
•Ensure all work is performed in accordance with safety, quality, and compliance standards.
•Provide detailed technical support and recommendations to customers and internal teams.
•Document work performed through detailed service reports, inspection checklists, and customer sign-off documentation.
•Train customer personnel on equipment operation and maintenance best practices.
•Communicate job status, field issues, and opportunities to the Field Service Manager or Project Manager.
•Collaborate with engineering and manufacturing teams on field modifications or product improvements.
•Provide root cause analysis and corrective actions for equipment failures and electrical faults.
•Other job duties as may be assigned
SUPERVISORY RESPONSIBILITIES:
This position does not have supervisory responsibilities.
QUALIFICATIONS:
•High school diploma or GED; technical degree or certification in Mechanical or Industrial Engineering is preferred.
•3+ years of field service or hands-on mechanical maintenance experience, preferably in power generation, oil & gas, or heavy industrial environments.
•Excellent knowledge of MS Office
•Detail-oriented with good problem-solving skills.
•Effective communication skills and the ability to work collaboratively in a team environment.
•Self-motivated and able to manage multiple tasks and projects simultaneously.
•Familiarity with gas turbine power plants, packages, systems, and components is preferred.
•Strong knowledge of rotating equipment, hydraulics, pneumatics, and mechanical assembly/disassembly procedures.
•Ability to read and interpret mechanical drawings, schematics, and technical manuals.
•Skilled in using hand tools, power tools, precision measuring instruments, and alignment tools.
•Willingness to travel up to 75% of the time, including international assignments.
•Excellent problem-solving and communication skills.
•Ability to work independently in challenging environments and under tight schedules.
COMPETENCIES:
•Self-motivator / Starter
•Oral and written communication skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
•Frequently required to stand, sit and walk.
•Frequently required to step up and down, climb ladders up and down to equipment level.
•Frequently required to use light tools.
•Frequently required to talk or hear.
•Frequently required to work near moving mechanical parts and/or electrically charged circuits.
•Frequently exposure to outside weather conditions.
•While performing the duties of this job, the noise level in the work environment is usually moderate.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.