SUMMARY: Relevant Power Solutions (RPS) is a diversified power company with extensive experience with aero-derivative gas turbines. At our manufacturing facility in Houston, we design, build, and test gas turbine packages for use in the power generation and gas compression markets. In addition to packaging, we also provide After-Market Sales & Services, Engineering, Procurement, and Construction (EPC) services, integrating gas turbine packages with Balance of Plant (BOP) equipment, to provide turnkey power plant solutions.
The Electrical Field Service Representative (FSR) is responsible for performing electrical testing, troubleshooting, maintenance, and commissioning of electrical equipment at customer sites. This role involves hands-on technical support, customer interaction, documentation, and travel to field locations, often under demanding conditions and schedules.
DUTIES AND RESPONSIBILITIES:
•Establish, develop, and maintain positive business and customer relationships
•Plan and execute all aspects of service work, including labor, materials, and equipment
•Develop and maintain O&M and Services tooling
•Understand and utilize CMMS
•Participate in planning and execution of outages
•Perform installation, testing, commissioning, maintenance, and repair of electrical equipment such as switchgear, transformers, motors, MCCs, circuit breakers, relays, protection systems, and control panels.
•Conduct insulation resistance testing, hi-pot testing, relay calibration, breaker timing, and troubleshooting of low- and medium-voltage systems.
•Interpret electrical drawings, one-line diagrams, schematics, and technical manuals to carry out work accurately
•Ensure all work is performed in accordance with safety, quality, and compliance standards.
•Provide detailed technical support and recommendations to customers and internal teams.
•Document work performed through detailed service reports, inspection checklists, and customer sign-off documentation.
•Train customer personnel on equipment operation and maintenance best practices.
•Communicate job status, field issues, and opportunities to the Field Service Manager or Project Manager.
•Collaborate with engineering and manufacturing teams on field modifications or product improvements.
•Provide root cause analysis and corrective actions for equipment failures and electrical faults.
•Other job duties as may be assigned
SUPERVISORY RESPONSIBILITIES:
This position does not have supervisory responsibilities.
QUALIFICATIONS:
•High School diploma or GED; technical degree in Electrical Engineering Technology or related field; equivalent experience may be considered.
•3+ years of electrical field service or industrial electrical maintenance experience.
•Familiar with electrical testing equipment: multimeters, Megger, Doble, Omicron, Vanguard, etc.
•Ability to read and interpret one-lines, wiring diagrams, and logic schematics.
•Willingness to travel up to 75%, including weekends and international assignments as needed.
•Strong attention to safety, detail, and quality of work.
•Detail-oriented with good problem-solving skills.
•Effective communication skills and the ability to work collaboratively in a team environment.
•Self-motivated and able to manage multiple tasks and projects simultaneously.
•Familiarity with gas turbine power plants, packages, systems, and components is preferred.
COMPETENCIES:
•Self-motivator / Starter
•Oral and written communication skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
•Frequently required to stand, sit and walk.
•Frequently required to step up and down, climb ladders up and down to equipment level.
•Frequently required to use light tools.
•Frequently required to talk or hear.
•Frequently required to work near moving mechanical parts and/or electrically charged circuits.
•Frequently exposure to outside weather conditions.
•While performing the duties of this job, the noise level in the work environment is usually moderate.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.