Manager (Shift Manager), Substation Operations - Control Center

Overview

The (Shift) Manager directs the Substation Operations and Maintenance Supervisors and is also responsible for directing the Human and Material resources of the department in a safe, environmentally sound and efficient manner in response to normal and emergency conditions associated with the operation and maintenance of all Substation Operations Equipment and Systems.

Responsibilities

Core Responsibilities

- Direct and oversee Substation Operations and Maintenance Supervisors to ensure safe, efficient, and environmentally compliant operations.

- Monitor substation equipment status and coordinate with System Operations to develop contingency plans and restore outage equipment.

- Collaborate with Area Managers, Planners, and Transmission Operations to mobilize resources for planned and emergency outages.

- Manage and update outage schedules for major equipment maintenance and construction activities.

- Serve as the Operating Authority for the High-Pressure Dielectric Fluid System, issuing valving orders and overseeing system operations and testing.

- Respond to emergencies, including feeder contingencies and infrastructure failures, ensuring timely notifications and incident reporting.

- Supervise and ensure readiness of support systems such as communication, relay protection, and alarm systems.

- Coordinate with internal departments and external utilities on dielectric system issues and transmission feeder integrity.

- Lead emergency preparedness efforts, including annual operations drills and training for Area Management.

- Oversee procurement and coordination of contractor services for emergency support and material needs.

- Monitor and analyze surveillance data from dielectric systems, initiating corrective actions as needed.

- Act as Control Center Manager when required and support the training and performance evaluation of Managers-in-Training.

Qualifications

Required Education/Experience

- Bachelor's Degree and 5 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. or

- Associate's Degree and 6 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. or

- High School Diploma/GED and 7 years' or more work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience.

Preferred Education/Experience

- Bachelor's Degree in Mechanical or Electrical Engineering is preferred. and 3 or more years' experience as a shift supervisor preferred

Relevant Work Experience

- 5-7 years work experience in operations, maintenance or construction of Transmission and Distribution System Equipment and a strong working knowledge of the High-Pressure Dielectric Fluid System or equivalent experience. Required

- Familiarity/knowledge of Transmission and Distribution electrical systems, i.e. - transformers, high voltage circuit breakers, control systems and basic relay protection is required. Candidates must possess a clear understanding of the High Pressure Dielectric Fluid System. Required

- Must be competent in the use of Excel, Word and other Windows based programs and be able to write detailed reports. Required

- Proven leadership and management skills to motivate colleagues and subordinates to effectively respond to Substation system needs. Must have excellent verbal and written communication skills. Required

- Knowledge of Safety and Environmental procedures and practices needed to meet Company and Regulatory Requirements. Required

Licenses and Certifications

- Driver's License Required

Physical Demands

- Sit or stand to answer a phone for the duration of the workday

- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

- Possess manual dexterity and the ability to use hands for the duration of the workday

- Ability to read small print and symbols

- Work rotating shifts, including nights, midnights, weekends and holidays

Additional Physical Demands

- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

- Must be able and willing to travel within Company service territory, as needed.