IT Systems Administrator

We are looking for an experienced IT Systems Administrator to provide software and hardware technical support and training to users across JEC’s organization.

This is a trusted and responsible position within the Jackson Electric Cooperative, and the successful candidate will be a proven team player with integrity, highly developed collaborative project management skills, and a strong customer service orientation. In this position, you will be responsible for providing support and resolving issues related to hardware, software, and network connectivity, while documenting solutions and escalating complex issues. This person will partner with the Cooperative’s Shared Services to learn and understand the Cooperative’s network and security ecosystem.

Qualifications and Skills:

- Associate’s degree in an IT related field preferred. High school diploma or equivalent required.

- Prefer experience in software installation, troubleshooting systems, communicating technical ideas to users, and working in a team environment.

- Experience supporting Windows and MS Office products and desktop and server operating systems a plus.

- Strong understanding of computer hardware, software, and network technologies required.

- Must be able to attain and maintain proficiency in utility specific programs, manage multiple projects with minimal supervision and good judgement, and adapt to changing environments.

- Must be able to diagnose technical issues, identify root cause, and provide resolution quickly and effectively.

- Attention to detail, a high level of accuracy, and excellent customer service skills are required

Jackson Electric Cooperative offers competitive pay, an exceptional benefits package (including an employer paid pension plan) and the opportunity to be a part of an amazing organization and community in a beautiful area of Wisconsin. Please send resume, cover letter and pay expectations no later than October 31, 2025, to: Sarah Jackson, HRExpertiseBP, at Sarah@hrexpertisebp.com

Job Types: Full-time, Permanent

Pay: $65,000.00 - $80,000.00 per year

Benefits:

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

- Vision insurance

Application Question(s):

- Do you have 6 months or more of experience with each of the following three areas? Software installation, troubleshooting systems, and communicating technical ideas to users.

Ability to Commute:

- Black River Falls, WI 54615 (Required)

Work Location: In person