Arizona Public Service - APS

IT Business Technical Analyst, Senior | Infrastructure Security

Greater Phoenix Area

full time

On-site

Utilities

About This Job

IT Business Technical Analyst, Senior | Infrastructure Security

Are you a highly organized, detail-driven professional who loves connecting technical solutions with business needs? APS is seeking a Senior IT Business Technical Analyst

to join our

Infrastructure Security team

—where you’ll play a key role in supporting cyber audit readiness, security projects, and continuous improvement initiatives that keep Arizona’s energy infrastructure secure.

In this role, you won’t just analyze workflows—you’ll help shape and implement the technical solutions that keep our security operations running smoothly and efficiently.

What your day would be like:

•

Gather and translate business requirements into system solutions and project deliverables.

•

Develop and execute test cases to validate security enhancements and remediation actions.

•

Collaborate across Infrastructure Security, IT, and compliance teams to coordinate project efforts, timelines, and resources.

•

Track and report on the remediation of audit findings through management action plans.

•

Support systems configuration, maintenance, and troubleshooting of tools that help us meet compliance and security goals.

•

Contribute to ongoing process improvements that increase workflow efficiency and audit readiness.

We’re looking for someone who:

•

Has experience bridging IT and business needs, particularly in regulated or security-conscious environments.

•

Is skilled in test planning, resource coordination, and requirements gathering.

•

Thrives in a fast-paced, cross-functional role supporting audit and project lifecycles.

•

Has a keen eye for detail and the ability to manage multiple projects and priorities effectively.

•

Enjoys being a proactive problem solver and communicator.

If you’re ready to make a meaningful impact in a role that blends IT, security, and business strategy— we’d love to hear from you. Apply today and help secure Arizona’s energy future.

IT Business Technical Analyst, Senior | Infrastructure Security

•

Bachelors' degree in Information Technology or related field

PLUS*

seven (7) year of prior relevant experience or equivalent combination of education and directly related experience.

•

Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Preferred Special Skills, Knowledge or Qualifications

•

Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers and testers; business process modeling of current state and desired/future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity to solving complex

•

Ability to advocate technology changes that provide value and support APS business goals; meet commitments; foster relationships amongst the business leaders; adapt to technology changes; put systems and procedures in place to assure that all relevant information is shared consistently; organize, prioritize, and plan work activities

•

Apply creative solutions to business problems to ensure business needs are most effectively met; understand and anticipate needs and priorities of both internal and external stakeholders; demonstrate continuous effort to improve operations and streamline work processes.