IT Business Analyst

NextEra Energy Resources is one of America’s largest wholesale generators of electricity, leveraging all forms of energy across renewables, storage and nuclear. We offer customized energy solutions that drive economic growth, protect the environment, support communities, and help customers meet their energy needs. Ready to make a lasting impact? Join our innovative, world-class team today!

Position Specific Description

The IT Sales Business Analyst will play a pivotal role in bridging the gap between our sales operations and IT department, ensuring that our technology solutions meet the strategic goals of the sales organization. This individual will be responsible for analyzing sales processes, gathering business requirements, and collaborating with IT and sales teams to implement systems that enhance productivity and support business objectives.

Essential Responsibilities Business Analysis and Requirements Gathering:

- Work closely with sales stakeholders to understand their processes, challenges, and objectives.

- Conduct detailed analyses of current sales processes and systems to identify areas for improvement.

- Gather and document business requirements for new IT solutions or enhancements to existing systems through interviews, workshops, and surveys.

- System Implementation and Optimization:

- Collaborate with IT developers and vendors to ensure that business requirements are accurately translated into technical specifications.

- Oversee the implementation of new sales systems or enhancements, ensuring they are aligned with business goals.

- Conduct user acceptance testing (UAT) to ensure systems meet the needs of sales teams and gather feedback for continuous improvement.

Data Management And Reporting

- Ensure the integrity, accuracy, and security of sales data across various IT systems.

- Develop and maintain reports and dashboards to provide sales teams with actionable insights and performance metrics.

- Support data-driven decision-making by providing in-depth analysis and reporting on sales performance.

Stakeholder Collaboration

- Act as the liaison between the IT department and sales teams, facilitating effective communication and collaboration.

- Provide training and support to end-users to ensure efficient and effective use of sales systems and tools.

- Identify and escalate any issues or roadblocks that may impact the successful implementation of sales IT solutions.

Continuous Improvement

- Proactively identify opportunities to enhance sales processes through technology and best practices.

- Stay updated on industry trends and emerging technologies, integrating relevant advancements into sales IT strategies.

- Develop and maintain documentation, including process maps, user guides, and training materials.

Education

- Bachelor’s degree in Information Technology, Business Administration, or a related field or equivalent experience

Technical Expertise

- 1-3 years of experience as a Business Analyst, preferably with a focus on sales operations and IT systems.

- Proven track record of successful system implementations and process improvements in a sales environment.

- Strong proficiency in CRM systems (e.g., Salesforce), sales analytics tools, and data management platforms.

- Excellent analytical and problem-solving skills with attention to detail.

- Solid project management skills with the ability to manage multiple projects simultaneously.

- Technical acumen with a good understanding of IT systems and data management concepts.

Personal Attributes

- Strong leadership, team-building, and organizational skills.

- Excellent communication, negotiation, and interpersonal abilities and a bias for action

- Demonstrated ability to build trusting relationships, capable of interacting with diverse stakeholders.

Job Overview

This job analyzes business processes and practices and identifies technology opportunities. Employees in this job design and implement information technology solutions to meet customer needs and business goals and strategies.

Job Duties & Responsibilities

- Develops a strong familiarity with business processes that are in their area of business focus

- Establishes and manages effective customer relationships with users of business, financial and operations systems, as well as technical team members

- Applies analytical skills within functional area to decompose work into manageable value-based units

- Responds to requests, identifies conflicts, and makes recommendations where needed

- Devises or modifies procedures to solve complex problems

- Uses knowledge of business processes to identify interdependencies and functional gaps

- Builds strong working understanding of the technical solution being delivered and analyzes and determines failure points in the solution

- Contributes to the application testing process (directly or to support end users)

- Creates and updates documentation, as appropriate, for selected project framework

- Maintains a familiarity with market trends in technology

- Performs other job-related duties as assigned

Required Qualifications

- High School Grad / GED

- Bachelor’s or Equivalent Experience

- Experience: 2+ years

Preferred Qualifications

- None

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here

to learn more.

Employee Group:

Exempt

Employee Type:

Full Time

Job Category:

Information Technology

Organization:

NextEra Energy Resources, LLC

Relocation Provided:

No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law.

NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy

does not

accept any unsolicited resumes or referrals from

any third-party recruiting firms or agencies

. Please see our policy for more information.