Integrated Utility Solutions Team Member

Sun Prairie, WI

Are you a customer-oriented professional with a knack for technology and a passion for making a positive impact? Do you value variety in your daily work and want to support local communities? If so, WPPI Energy invites you to join our Support & Training Team, serving our member utilities and their customers.

At WPPI Energy, you will be part of a dedicated Support and Training team that helps customer-owned utilities provide outstanding service to their communities. You’ll tackle meaningful and complex challenges using advanced technology solutions, and your work will have a direct impact on how local utilities care for their customers. Join a workplace recognized as one of the Greater Madison Area’s Top Workplaces for five consecutive years and experience our unique and supportive culture.

Key Responsibilities:

- Participate in comprehensive training to master customer information systems, metering, billing, and integrated utility technologies.

- Develop a deep understanding of our technology suite to identify and implement efficient solutions to the challenges faced by member utilities.

- Support the ongoing success of multiple utilities by providing guidance, making strategic recommendations, and ensuring they maximize the value of our technologies.

- Build strong relationships with utility staff through regular phone support and onsite visits, acting as a trusted technical advisor and delivering best practice solutions.

Qualifications:

- Bachelor’s degree in accounting, computer science, management information systems, or a related business field. Equivalent education and experience will also be considered.

- Demonstrated enthusiasm for continuous learning and professional growth.

- Outstanding task management and communication skills.

- Strong technical aptitude and keen attention to detail.

- Commitment to community service and customer satisfaction.

- Willingness and ability to travel as needed, including periodic day trips and occasional overnight travel within the state and region.

Starting Salary:

- $61,000 – $75,000 per year, depending on experience and qualifications

WPPI Energy is proud to provide our staff with a flexible and employee-friendly work environment. In addition, we offer competitive pay and an exceptional benefits package including medical, dental, vision, short/long-term disability, life insurance and access to the State of Wisconsin Retirement Plans (WRS, a traditional pension and WDC 457). Additionally, we provide paid sick, vacation, holidays, parental leave, and educational reimbursement, along with professional development opportunities, wellness programs and so much more!

WPPI Energy is a not-for-profit, regional power company serving 51 locally owned electric utilities. Through WPPI Energy, these public power utilities share resources and own generation facilities to provide reliable, affordable electricity to 200,000 homes and businesses in Wisconsin, Michigan’s Upper Peninsula, and Iowa. Together, WPPI members have built a diverse, competitive, and responsible power supply. They share modern technologies and forward-thinking services, and they speak with a unified voice for effective energy policy advocacy.

WPPI Energy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. WPPI is committed to maintaining a strong, forward-looking organization, employing a diverse workforce that operates in an inclusive environment, fosters collaboration, and values different viewpoints. Our employees are people with different strengths, experiences, and backgrounds, who share a passion for helping member utilities accomplish reliable, affordable, and responsible electricity. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.

If you are ready to make a meaningful difference while growing your career in a supportive and dynamic environment, we encourage you to apply for this exciting opportunity at WPPI Energy. To apply, please visit: /about-us/careers/.